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“I really like this TrueValue!! The customer service is always good and I like their sales. Worth the fews pennies more than the big box company. If you want to pleasant experience..go here!”
“We shop here a lot. One of the things I love the most is that they are not constantly rearranging the store. While the products are changing from season to season they will be in the same area they were the year before. The staff is pleasant and helpful. I have never experienced a rude staff member here. They have a nice wide selection of products in store, and you can order additional products at the help desk in the center of the store. They are handicap accessible, without products piled in the isles. Oh, and you can bring your dog in.”
“Friendly, helpful, always a great selection of discounted "scrap" wood (which I personally love!), great selection overall, just as friendly if I'm wearing lgbtq pride clothing as when I'm not, and 1st responder discount with proper id. Easy to get to from all over the metro.”
“I wanted to put in a five star review specifically for Ben In millwork in the Blue Springs Menards store. He was so very helpful. I want his management to know. I’ll shop there again because I’ve been.”
“Very well run store with an incredible selection of quality merchandise. Friendly helpful service at all times, this is where professionals shop with confidence.”
“They always have what I needed at reasonable prices and idk if it was the manager or the owner, all I remember about him was his iPhone had twitter notifications like every 5 seconds which was kinda funny lol. He was extremely helpful though. He stands at the front door and helps people as soon as they come in the door. A huge 180 from big box hardware stores where I can never find an employee.”
“Johnstone cambridge circle kcmo Steve, James,Kevin, Briton and the rest are the best. Always ready to help me. Steve,James ,and I have exchanged knowledge and ideas many times. My first stop or call always.”
“Joe and Lisa were absolutely amazing. Both went out of their way to help me find what I needed.
Joe especially working past his lunch break to track down what I needed! Thank you Joe!”
“I’ve been going to this location for the past 10 plus years and took several classes. I love everything about this store!!! I would recommend everything. ❤️”
“I ask one of the associates where my item was located in the store.He not only told me which I'll but exactly where in the section All from memory.
Before I even made it to the item.Another associate overheard the conversation and escorted us right to it.
I've never had better customer service at any store in my life”
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“I had a great customer service experience today. Called ahead to inquire of a special tool I needed, and then the staff was very helpful in looking with me. Me and my service dog appreciated today's service.
Thank you to the lady staff that helped me find that socket set.”