DICK'S Sporting Goods in INDEPENDENCE is a popular store that offers a wide range of sports, outdoor, and exercise equipment, along with footwear and activewear from top brands. Customers can find items such as baseball gloves, golf clubs, bikes, kayaks, camping gear, and fitness equipment. The store's staff are known for being helpful and friendly, often going out of their way to assist customers. Multiple reviews praise employees for their kindness, patience, and knowledge, especially in the shoe and sports departments. One employee was recognized for working hard and providing excellent customer service, while others received high marks for being attentive and respectful. Customers appreciate the staff’s willingness to help find the right gear and answer questions thoroughly. Although some reviews note that staff can sometimes be less friendly, overall, the store provides a positive shopping experience with knowledgeable employees who enhance customer satisfaction. Shoppers also value the convenience of online prices and in-store pickup options.
Dom did a wonderful job of explaining the difference in the styles of Hoka and not hesitating to get me the different styles to try on.
December 2024
Jesse is amazing I need help in the men department she was there to help… when to the back where men shoes are standing around needed help look up she was there ..This lady works her butt off from the front door to the back. She need more money the way she move around that store.
November 2024
Ashely back in the shoe department was amazing, my man tried on 7 pairs of shoes and asked sooooo many questions. She was so kind a patient with him I’m very thankful
