CANT DO ONE WAY RENTAL, CANT GO TO CERTAIN STATES LIKE NY. Took an hour at the counter to figure this out on a prepaid reservation. Loyal budget customer for 10 years, worst location I have ever been to. I work for FEMA and am trying to get to Long Island to help winter storm victims - thanks budget independence MO - not.
October 2020
I had reservations; called and talked to 2 different people to make sure I brought everything I needed since I was getting a ride there and using my debit card. Well I didn't get a rental because I needed a utility bill. Customer service needs to get better at answering questions.
October 2020
They do not stick to there word. Customer service is a joke. Tell you a lie just to not deal with the situation at hand... Quote clown shoes
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