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8:30AM - 7:30PM
5800 Phantom Dr, Hazelwood
Post Offices
“After reading the reviews I was bracing myself for a bad delivery experience but I did tell myself I would leave a decent review if I didn't have any problems. The only issue I had was that they are slow to answer the door when you go knocking to check in. Other than that, I was in and out in about an hour and done before my appointment time.”
“So far it has be a very good experience. I like the professionalism and ability to provide answers to questions at a short notice. QuickBooks knowledgeable also.”
“Whoever Crystal is, she went above and beyond to help locate a package, I assumed was scattered across the cosmos. Within fifteen minutes, it was here. ? Even if it wasn’t, her kindness made my day.”
“These folks have been extremely helpful on several occasions when I needed to track down an international package. They have contacted sorting facilities, checked personally with mail carriers, and actually called me back when they said they would. People here have really gone out on a limb for me, which I never expected.”
“I recieved exceptional customer service from the representative Ranisha and the male manager on duty. Ranisha immediately greeted with a smile and helped me solve my package issue with a positive attitude. She was professional and knowledgeable. I will be returning to this location for all my postal needs. Thank you guys again for saving the day!”
“Jennifer is absolutely the best customer service personnel I've come in contact with! She's polite, knowledgeable, and friendly! The reason I use this usps location!!”
“Came here because package had not arrived when it was expected to arrive. Had called the general USPS customer service line and didn’t quite get the answers I needed with their automated service. Came here and everything was taken care of for me!
No line when I arrived. Friendly staff who communicated clearly. Grateful for my helper who quickly listened to, then acted on my concerns. Professional, effective, respectful and personal too! She tracked down the package and brought it to me before it got out on the truck for delivery today. Now I have my long anticipated package!! Thank you!”
“Stopping by the post office in Clayton wasn't busy during my visit around noon on a Thursday. It’s a quick spot to get stamps, and the staff was super friendly. My only complaint is that the automatic door in the front wasn’t labeled.”
9:30AM - 5:30PM
7450 Natural Bridge Rd, St. Louis
Post Offices
“I have recieved courteous & professional service from postal clerks, and on the other hand recieved service from rude, unprofessional clerks. This is the location assigned to my residence. So I enter with a smile my on my face, picing up and discarding tickets & receipts from previous customers. We must be the change we want to see...”
“Not busy at all at 5:30pm on a Friday. The gentleman who helped me was great - he helped me with my money order and checked my passport application before I mailed it in.”
“Had a great experience here with passport renewal. It was a smooth process after I made the appointment. I followed their instructions on forms and documents that were required. The entire process with the agent took about 10 minutes. I got my passport within 5 weeks.”
“Had to ship a return item. It was quick and effortless. My only qualm was that I needed to tape the return label to the box and was informed that I needed to purchase my own tape.”
“Postal clerk greeted & acknowledged everyone who walked in. Wait was short, and from my observation there seems to be a good rapport between the usual customers and clerk.”
“G this is the worst post office I my area I’m about to share multiple experiences postmaster general needs to do something about this one get some new staff and a new postmaster in there. There staff absolutely hate their lives! Went in today 2/3/2024 tried to send certified mail to get a receipt with no postage necessary and federal law retaining to no postage on my letter envelope. Lady didn’t even look at it put the label over and tries to charge me which is a felony according to the law. Another incident I was in there mailing some stuff and I decided to take a picture of my envelope and the public lounge and one of the ladies who hate her life said I couldn’t film or take pictures inside public areas so I proceeded to film according to my first amendment They proceeded to call the police on me for the police to completely ignore me to go in and educate the postmaster of the posted rules on the wall! you guys are meant to uphold the constitution as an officer and a servant of we the people I only put five stars so my post actually gets seen because there’s so many bad reviews at this location! And absolutely please do not go to this office for your passport they’re way better places That know how to handle special American passports A.k.a. American non citizen US National passports they have no clue on the constitution and And how to actually run this post office!”
“This is my local post office. They are always friendly and helpful. Yesterday my wife applied for a new passport and they went above and beyond to help her get through all the paperwork.”
“I have never had any issues at this post office I live in Florissant but will make the drive to this location. Clerks always speak and are knowledgable and service is in and out on week days”
“Great customer service!I have no idea why this place got rated so bad. But I went there to ship my stuff, and the employees were so nice to me. Nothing rude or unprofessional here.”
“I really like this post office, the location, the staff of workers, as well as the postal workers that bring my mail to my house. You all do a very wonderful job and are appreciated.”
“VJTunstall634 Chambers RdI have the most amazing mail carrier. Friendly and really nice.Uniform always perfect. Beautiful smile. We appreciate her and Thank You USPS.GIVE THANKS !!!”
8:30AM - 6:30PM
2200 N Hwy 67, Florissant
Post Offices
“Oh wow! I read the reviews after dropping off a package a few days ago. I'm glad I didn't read them before because I might have avoided this location. Thankfully, I had a positive experience with a very pleasant young woman at the counter. There was even someone in there laying new tile to spruce up the place. No complaints from me. Hopefully they got rid of the problem.”
“Shout out to Sherri, k.c, and the team. When I called about my mailbox key, they was right on it. Fast and friendly service. Issue was solve the same day. Keep it up team. The Jennings post office is awesome.”
“Service was amazing, friendly and helpful. With only 10 minutes left until close, the professionals got the job done! On 12/23 I tried to ship a box to arrive near Christmas. USPS got it there Christmas Eve. Thank you!! I’m impressed!”
9AM - 5:30PM
10401 International Plaza Dr, St Ann
Post Offices
“I've always had great and friendly service at this post office. it is small and efficient. always the same friendly man working and he is extremely personable even initiates conversation with my 5yr old. I've never had an issue with mail getting to destination. not sure why such bad reviews but I base mine on return visits, one visit anything could have happened and people and businesses deserve second chances.”
“There are a lot of bad ratings for the wrong location on this business listing. That being said, this is an old building (cool in its own way) that needs work in the entranceway, and I've had mixed experiences but overall positive with the staff. Still bring all my packages here when I print and attach my own pre paid labels”
8:30AM - 5PM
3415 Kingshighway Blvd, St. Louis
Post Offices
“had an issue with a package that had been sent with the wrong zip code. James King was SO helpful, did everything he could to help, and the package made it to the intended recipient. thank you so much!! <3”
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“Came around 3:15pm today, Friday 06/09/23 and was the only person in the post office. The person working the counter was very kind and pleasant to work with. He was very thorough in what I needed to do to pay for a postage stamp, and worked quickly to get me in and out. I'd say I was at the post office for a total of 4 minutes max.
The other times I was here, I experienced great customer service, fast lines, and a clean room. I really have no complaints with this post office, and can't understand all the negative reviews posted regarding this location. I actually wish I would have gotten the employee's name because he was just that pleasant to work with, and workers like that should be acknowledged.”