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“Love our local post office! Friendly + knowledgeable staff, and we've never had to wait more than a few minutes at most. Really appreciate the people who keep this place running like a well-oiled machine.”
“Bill and all of the staff were amazing with helping me to weigh all of my wedding invitations to get the correct stamps and even hand cancelled each letter for me! They were friendly the entire time and made me feel comfortable with putting the invites through the mail!”
“I love this post office! Workers Dan and Taylor are absolutely fantastic!! Their customer service is great, they are friendly, conversational, and quick at their job! They handle lines and busy rushes very well and always put the customers best interest in the front of mind. I would recommend this post office to anyone.”
“We have always had a positive experience at this post office. While the wait can be long due to customers’ needs ahead of me in line, I have always had good service for both mailing and passport application needs and always found staff friendly and attentive. Facility is clean and has good selection of cards and mailing supplies.”
“The employee who helped me today was super helpful in making sure I picked the correct envelope for a return. Very friendly and quick service! I usually avoid USPS when I ship, so this was a refreshing experience.”
“Even though it's a bit out of my daily route, this is my favorite USPS in town. I've taken off a star due to the short hours (M-F 12-4), but the clerk keeps even the longest lines moving super fast. Definitely know their stuff, and he consistently checks to make sure you're not being overcharged. You can check the PO boxes 24 hours a day.”
“The sweetest man works here! I ran out of packing tape so I planned on purchasing some when I arrived at the store, but he asked me if I had my return label and when I responded that I did he told me to just leave the package on the counter and that he’d tape it up for me. All the while he was very friendly and funny. I will definitely take all future packages here for shipping!”
“Tiffanie was incredibly helpful, and even stayed after close to help me and my wife. If the post office has more people like her, I think they'd have 5 star reviews across America. She was quick, efficient, and very professional, while handling other customers. She took care of everyone before us quickly, and helped out everyone after us, while we were filling out forms, so that we didn't have to wait. Incredible employee!!”
“One of the employees here at this location named Penny is really nice and great at her job. It's always pleasant to deal with her. Shes good at her job and is always so friendly. Love going here and having her assist me. Keep up the good work Penny. You are awesome!!”
“I recently moved from Raytown to the Northland. While I had arranged for my mail to be forwarded, my brother shipped a birthday present to my former address by mistake. After speaking with the new tenants, I believed the package to have been lost or stolen. I went to the Raytown Post Office to confirm. To my surprise and delight, Kyle—the most amazing mail carrier in the land—took the initiative to collect the package from the mailbox and return it to the post office. Thanks to him—and to Taylor who tracked down the package minutes before five and arranged for it to be forwarded—my brother’s gift will soon arrive at my new home. I’m so grateful!”
“For our passport appointment, Patricia was so helpful and efficient. She even called us before our appointment to communicate the photo services were not working and make sure we had all of our documents ready. It was a wonderful experience! Thank you, Patricia!”
“This place IS a blessing. It’s one of the few location open (mostly it seems) 24/7. Though it can be a little intimidating because the parking lot is lit up but there’s no lit sign, so it may wear closed. It’s also set back off the highway.. not readily noticeable. The area seems safe. But if it was located any where else in town… ?Just keep an eye out and be aware of of what’s going on around you.But… if your a last minute shirt like me!!!Oh it’s a blessing!!!”
“The postal lady or clerk #33 was friendly happy and was very enjoyable to watch with others. This world has been very hard and I got to see how kind and wonderful she was. I'm usually the one lending a helping hand and I got to receive kindness from her today and it really touched my heart to see kind and helping each other out in times of need and I want to thank her and make sure to give a kind hand to her when I can she showed me that there are great people still in this world. Thank you for extending your hand. God bless you and you have made my day so wonderful. She's a one of a kind.”
“I think most people only think to review this if they have a problem. I love this little post office. It's so convenient and the people working here are always helpful and friendly. Given how many offices have closed recently I wanted to promote this one because it is a good one and I hope it stays!”
“People are usually helpful here. The cashiers that I have experienced there are very sweet and nice. The self-service that they have really works wonders and is very helpful when there's a huge line inside the other room.”
“Rodney was working the counter for an appointment I had. They were able to get me in and out quicker than I thought and made a process I thought would be painful very simple and easy. Thank you Rodney!”
“I had a package get delivered to the wrong address so I completed a missing item help form. Less than 1 hour later the mail carrier came to my door, inquired about the mix up and tracked down the package. Wow! This was great service.”
“These 5 stars are my mailman! I just want to say thank you soo much for being our mailman. He has been here walking from box to box in this weather! Thank you sir!!”
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“I lived in Grandview for 4 years. Mail carriers were always friendly and waved. Never had a problem going into the building for sending packages. Mail forwarding was always easy. I have always found them easy to work with.”