“the Staff in this place is the most friendliest USPS workers that i've ever met. Especially to their manager Cheryl Thanks for your Awesomeness Cheryll and others too”
8:30AM - 5:30PM
1015 Grupp Rd, St. Louis“There are other post offices closer to my home, but I choose to drive a little further to use the Des Peres facility. The staff there have been much more personable and helpful than other post offices. As others have shared, Dottie rocks passport renewals! She carefully reviewed our applications today, stapled our checks to the appropriate spot on the form, and told me when and how to check on the progress of our renewal. Thank you Dottie!”
“Ryan was AMAZING ! I went to the chesterfield location first and their staff was telling me to go to the bank and Walgreens for my passport fee money order and passport photo. When I got to Ballwin, Ryan went over my passport application and helped me with all my paperwork and got my picture taken within minutes!!”
11AM - 6PM
375A S County Center Way, St. Louis“I highly recommend the South County post office location in the Mall. I needed to get my 2.5 year old a passport. My little is very active and was running around. The postal agent was sooo accommodating and patient. She took the time to make sure we had everything filled out. I am so thankful for her patience even if she helped bribe him with candy for a passport photo. Her service was wonderful and I will continue to go back to see her. She made the process painless! Thank you USPS!”
“These folks have been extremely helpful on several occasions when I needed to track down an international package. They have contacted sorting facilities, checked personally with mail carriers, and actually called me back when they said they would. People here have really gone out on a limb for me, which I never expected.”
“8/10/2024 @ 1145am: Kerry is a ROCK STAR! Wish every Post Office had a person with this much work ethic & attention to detail. We had an appointment for 3 minor passports at the South County mall location. The USPS rep there turned us away b/c it was “too much” and asked questions to find any reason to turn us away. She sent us to the Telegraph location where Kerry took care of business. Looked like he took care of about a dozen passports by the time we showed up.
Thank you Kerry!”
9:30AM - 5:30PM
2829 High Ridge Blvd, High Ridge“Every time I walk in, I am greeted by a sweet lady. Go in with a positive attitude, get treated with one. (Vice-versa)Also, being open till 1:30 on a Saturday? Can’t beat it anywhere else.Great Service!”
“I have to rave about Lisa. She's always kind and patient with me. She answers my questions thoroughly, despite having a line. I go out of my way to come to the Arnold Post Office! Thank you!”
8:30AM - 4:30PM
4650 Gravois Rd, House Springs“Kelly, works at the desk is amazing. It's a shame they do not come down our road, but they always make interactions easy and pleasant. Shame to see all the negative reviews.”
8:30AM - 6PM
16105 Swingley Ridge Rd, Chesterfield“We worked with Twyla at a passport appointment and she got it done so quickly and easily! At the other location, they kicked us out because we didn’t have enough time to fill out our application and complete the appointment. Today, Twyla helped us get our passport so efficiently and we love it. Definitely will return to this location for another. :)”
“Stopping by the post office in Clayton wasn't busy during my visit around noon on a Thursday. It’s a quick spot to get stamps, and the staff was super friendly. My only complaint is that the automatic door in the front wasn’t labeled.”
“Not sure why there’s so many bad reviews. I just went to send off my taxes for the first time and the people working were both very nice and patient. I think if you have some sort of complex you might not know or like how things are run but they are efficient and nice people! The post office is so important to our society so please be nice and polite to the workers and you’ll be treated the same.”
8:30AM - 6PM
1100 Town & Country Commons Dr, Chesterfield“For 13 years, I have used the Town & Country Post Office actively, often asking to hold mail when on trips, without a single failure. In my experience throughout that time, the staff has been responsive, pleasant, and courteous. Only once in that time have I had the mail another address come here, and only once has a letter to me been sent to another address. So, I'm puzzled at serious negative experiences with this post office.”
“Not busy at all at 5:30pm on a Friday. The gentleman who helped me was great - he helped me with my money order and checked my passport application before I mailed it in.”
“I want to give a positive to this facility. I was expecting a delivery of an important item yesterday for my business. Tracking said my mailbox was unaccessible (even though I had received mail yesterday and today.) I went to the post office to inquire about it. The supervisor called me and said it may have been mis-delivered.. At 8:30 PM, my mail person (who I believe is new) showed up at my home with my item. I greatly appreciate the fact that my mail person would come back with my item on a Friday night at 8:30 PM. I understand they are changing things up here and mistakes happen, but this location and its personnel went out of their way to get my item to me. It's great to see people who still care. Thank you Shrewsbury USPS. You all are appreciated.”
“I was at USPS for my New Passport Application. Victoria from USPS was very helpful. She ensured and checked that I had all the required documents. She made the process very easy. Unfortunately the Passport Photo service was not working.”
“I thought it'd be difficult getting in and out of the parking lot but it wasn't bad at all! The only employee I could see was extremely masterful at line control and making sure we could all get out as efficiently as possible. She was really patient and nice while still authoritative, which I think worked excellently in a place where people just want to get in and out. There were regulars who called her Brenda.”
“Service was amazing, friendly and helpful. With only 10 minutes left until close, the professionals got the job done! On 12/23 I tried to ship a box to arrive near Christmas. USPS got it there Christmas Eve. Thank you!! I’m impressed!”
9AM - 5PM
343 S Kirkwood Rd Ste 105, St. Louis“Every time I came to drop off a box, my experience was good.
No issues with anyone working here. Workers are under a lot of pressure in this industry. Here, they seem determine to finish the task quickly and efficiently!
Arrive here close to when they open if in rush or generally like a chill atmosphere.
Usually there is one person at the desk.”
“The postal worker was so kind and helpful as I was mailing in my passport for renewal. She ensured we did everything properly and saved us at least $60 as well. Best post office experience!”
“We had made appts for new passports, the appt didnt show up on USPS appt schedule! They were still able to get us in and out promptly with our passport info completed!”