Oil Change in Fenton, MO

“Last time I took my car to get an oil change I came with my boyfriend because I’m always afraid of people trying to sell me things I don’t need/take advantage of me, but they were great and honored a coupon that wasn’t even for Jiffy Lube because I got it mixed up. Then yesterday I went back on my own and they could not have been more helpful and sweet, and I got $15 off!! They got me in and out in 15 minutes:)”

“I recently had an excellent experience at Jiffy Lube for a routine oil change, and I felt compelled to share my experience due to the exceptional service. From the moment I arrived, the staff were not only welcoming but also incredibly efficient, ensuring that my car was attended to immediately. What stood out the most was the honesty of the staff. They clearly explained what my car needed and what could wait, without pushing unnecessary extra services, which was greatly appreciated.

The oil change was completed quicker than I expected, and throughout my wait, the staff kept me informed of the progress. This transparency in communication is something I value highly in customer service. The waiting area was clean and comfortable, making the short wait even more pleasant.

Overall, my visit to Jiffy Lube was a positive experience, marked by professional service and a trustworthy team. I left feeling confident about the service performed on my vehicle and impressed by the staff's commitment to honesty and speed. I would definitely recommend Jiffy Lube to anyone in need of quick and reliable car maintenance.”

“I was very greatful that I had a Dobbs so close to my home. The associate Mario went out of his way to take care of my tire issue. Which ending being 4 bolts in right front tire and 3 in the left front tire. Needless to say i have to replace both tires. But i had a tire warranty purchased when I bought my truck and Mario went out of his way to call the warranty company and turn in my claim for me. I know this is not probably routine for him to do but he knew I was in a bind because I had to be at work in an hour. I am very pleased with Dobbs but also very thankful to Mario for assisting me and my Mom (she ended up waiting on the work to be done while I went off to work.) He handled everything which took all the stress out of this big issue.”

“If you are a single woman, or aren’t super well versed on vehicles, then this is the place for you!!

I had a maintenance code pop up in my car telling me that I needed 3 services done to my vehicle (oil change, transmission fluid flash, and coolant flush/replacement). Since it was a maintenance code the services weren’t necessarily needed, but, as the employee explained to me, “more of a friendly reminder from my vehicle to check if you need them done.”
I knew I needed an oil change, but I was not sure about the rest.
Ken was amazing and checked everything for me and told me when to come back in the next few months to get the other services done since they were not needed at this time.

You hear horror stories about people going into mechanic shops and getting “tricked”, more or less, into getting services that they don’t actually need— but that is never the case here!!
I have been coming here for about 5 years to get various vehicles serviced (from my 2008 Hyundai Sonata to my 2018 Acura RDX), and I will forever trust them to tell me what does (and doesn’t) need to be done to my vehicle.
I do not really have someone in my life to be able to tell me what needs to be done with my car if it’s running funny, or if/when something needs to be serviced, but I always know that I can come here and get an honest answer, estimate, and, if necessary, recommendation.

You guys are spectacular!
Thank you millions for all of your help!”

“I came for an oil change and got right in and out. I feel that Walmart should have more employees working on each shift considering how big this company is. There are never enough employees working. People are always standing around waiting and they will have 1 person checking everyone in and checking everyone out. Should be 2 minimum. I did have to wait a while inside (like I said, 1 employee) but once they pulled my car in it was pretty quick. The employee was friendly and in a great mood actually. He kept his composure while he had multiple people trying to get him to help all at once. So I'm giving the employee 4 ? and the actual store a 3. It could have been a little cleaner. There was a funny smell around the register that I just chalked up to being around the open bays.”