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“Thank you to everyone who helped me at this location. All of them were super nice, helpful, and professional. My car was clean, and it worked well for what I needed.”
“Customer service was excellent! We had hail damage with our RAV4 and they took the time to explain the process and kept us updated. The front desk receptionist lady was so kind!”
“Everyone was nice and courteous.
The first rental I received had some issues. I called and told them about it and they instantly changed me into a new vehicle.”
“Our experience started bad when we came to pick up the car and they (Miric and Christian) didn't have the one we had reserved and they didn't volunteer to call around to another Enterprise to see if they had the one we reserved. We wanted a Nissan Rouge, but ended up with a Mitsubishi Mirage for our trip to Colorado for a graduation. But we brought the car back and explained to Reed what happened and he made it up to us to earn our good graces back. Thank you, Reed for making a bad experience better. Bless you!!”
“Needed a car for work ASAP, and Avis was able to provide me with a really nice vehicle immediately. Plus,I couldn't believe the price! Service was fast and the service rep was very friendly. I will definitely return if I ever need a rental agian.”
Open 24 hours
8844 Ladue Rd, St. Louis
Car Rental
“Quick, and easy. We prepaid for the rental, and we were in and out of there within 5 minutes. Got picked up within 10 minutes. As messed up and crazy as that airport is the rental was a breeze. Highly recommend!!!”
“Contacted this location last week after another location fumbled on my reservation and didn't have a car there for me. I was in an absolute pinch when I called and Drew got me reserved to pick up a car just hours later after one would be returned. They didn't try to charge me extra and no hidden fees. Were fast getting me in the car when I arrived and it was such a nice, clean car. A million times thank you. Will absolutely be back!”
“Had a through insurance during repairs. Had to extend the rental several times, and dealing with everyone here was always the most pleasant party of the entire process. Thanks Jason and team.”
“Always an awesome experience renting from here (Budget). The workers are always awesome and there has never been a wait like at some other rental places. Plus, If I make a reservation they have something for me, even if it is an upgrade. Enterprise will let you make a reservation and then tell you they have nothing to give you. My go-to for car rentals.”
“All of the staff was extremely friendly. The vehicle I rented was great and priced fairly. I had no issues at all. I would highly recommend this location to anyone looking for a rental car.”
“Great customer experience, dramatically understaffed for a busy Saturday despite reservation. Overall I've used this location a few times and is great. Would recommend”
“I have to rent vehicles often for work and in the past 20yrs hundreds if not thousands of rentals I have never met a harder working agent. In addition to the hustle Tyler was fast, professional and made sure to listen to our needs and helped us get a vehicle that was clean and perfect for our family vacation. Thanks again Tyler for making sure we were taken care of and comfortable.”
“My survey expired and I badly needed to take it. My mom is in St. Louis and I am in Ohio. I was in a rental car dilemma and Lauren Sitar at the 13750 Manchester Road, Manchester, MO location. Lauren had NO idea what I was going through and certainly was not aware I was prepared to cry my way home for nine hours because I didn’t know if I would see my mom alive again. I feel awful that I let my survey expire but I knew it was going to be an emotional reply so I needed a minute. Apparently, I took too many minutes. Please pass along my gratitude to Lauren and her management team. Lauren’s kindness and support with me trying to navigate what to do about a one way rental was unparalleled. I have rented cars for over 35 years and I have never encountered the efforts of someone like Lauren. All while she had no idea my internal emotional state. Thank you! Christy Mattey”
“I needed a 3/4 ton truck on short notice. Jack Lucy and Ian Mathes found a truck and had me on my way quickly. Jack and Ian were both very personable and easy to communicate with during the entire process.The truck was clean and still had that new car smell. The next time I need a truck I will be calling them.”
“My experience with the Kirkwood, MO Enterprise was fantastic! My car was being repaired so I had a rental for several weeks. I enjoyed driving a cute little green mini cooper.Peyton showed me all of the controls on the car and made me very comfortable about driving it. She is very polite, professional and was very helpful when I had to extend my rental time after insurance would not cover the cost.I would highly recommend Enterprise and use again.”
“Appreciate the gentleman on the phone, I called in a panic because my husband was stranded and no other rental place would do one way drop off. Thankfully Avis at this location did. Thank you so much”
“I needed to take the time to write a review about my experience today. Lexi was amazing. When I arrived to enterprise there was some complications with my reservation. Im an exciteable person by nature and Im sure I always resonate frustration in frustrating situations. Lexi was calm, poised, and professional In our entire interaction. She was empathetic to my situation, and worked to get it resolved very efficiently, while being polite the entire time. Lexi was faced with multiple clerical issues while getting my issues resolved, as well as other customers in the store dealing with problems. I've worked retail for 20+ years, I understand what its like when things out of your control are only compounding on to already uncomfortable and challenging situations, and genuinely Lexi handled all of it like a champion. What could have been a terrible situation, turned in to probably the best retail experience ive had in years, and its all thanks to her professionalism, and most importantly her empathy with the situation. 10/10 Customer service from Lexi.”
“Mike was great! Customer service was A1. Also, the two women working with him (one was a trainee) were great. Hank was a great chaperone. Can't say good enough commentary about how pleasant our experience was. Thank you Clayton team!”
“Haley was always professional and friendly. I also appreciate the text updates with estimates and updates on how my “baby” was doing while in the care of this auto shop! Great job I will definitely be back if ever (hopefully never) I need auto body service in the future!”
“After having a really bad experience with the Lindbergh location AND the customer support line, I was SO RELIEVED to rent my moving truck from this location. The owner made sure I was on the road quickly after arriving, thoroughly went through estimated costs with me, and was accommodating to my schedule, as they closed at 1. Really just a stand up guy, doing business the right way. Will use for all my future truck rentals.”
“They upgraded my Campy to Lexus and had my car ready and were so nice and polite even when I reached at almost 6 pm which is their closing time. I also had called a few times as I was not sure where they are and my GPS was taking me else where so they knew I am coming.”
“Great experience with customer service. The original rental resulted in a check engine light. However they were able to consult with the nearest Enterprise so I could swap out my car. Great experience.”
“Ernie (Manager) is the best in the business. I use this location for business and personal and have never been dissapointed. If you have everything in order, and read all of the instructions/rules, you will be set. Prompt, clean, and friendly. Top of the lone Hertz and I will only utilize this location 100% due to Ernie and his team. In short- he, "Gets", customer service. Kudos to this Hertz location, and Ernie inparticular. Keep it up! I will keep referring my company and friends to this particular Hertz.”
“This location is actually a franchise and operates under a different name when you get there. It is small and doesn't have a huge selection. The bathroom was disgusting, and I'm not really sure if it is routinely used for public use. Despite all this, the front desk person was really friendly and professional. One thing that surprised me is that they asked if I was going out of state, and if you go to another state other than what you told them, there may be other charges. They have reasonable rates cheaper than Enterprise!”
“Luis went the extra mile to make sure myRental experience was outstanding.He reached out to me personally beforehand, and had the Escalade ready to go. He checked in throughout my stay in STL to ensure all was well. Upon returning the vehicle, he took time out of his day to drive myself and colleagues to the airport..Amongst my travels this was a top tier rental experience. It meant a lot to me to experience this level of service.”
“Owen The transportation driver blew me away with his kindness. He's such a thoughtful man. I'm grateful that customer service like this still exists somewhere in the world. Thank you Owen for helping this traveler from California!”
“The staff here was truly some of the best I have ever encountered, and definitely the best in terms of car rentals. Thank you guys so much you're truly amazing humans”
“Outstanding experience. The owner (Nick Lawson) runs a very good operation. The van was ready when I arrived. Everything h was as expected. Quick and easy checkout and the same on the return. All good. Will definitely use this location again.”
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“I went there to sell my dad's van, but they were not able to offer a price we could agree on. My decision, not on them. During my visit, each employee took time to speak with me and treated me with respect, including the tech. I don't think I could have been treated better if I was purchasing a top of the line van with every imaginable option! They were all friendly, honest, and straightforward. They even took time to explain several things after we both knew we could not make a deal. If I was in the market for a new wheelchair accessible van, I would come to see them immediately! I am horrible with names, but I remember Ryan and Van. There were two others, a man and a women. All of them were very helpful!”