Bianca did a fabulous job helping me. Her customer service goes above and beyond.
October 2020
After talking with 9 different customer service reps, I finally went into the store and Brian was the one that received my frustration. He promised to handle my situation immediately and he followed through on that promise and got the issue resolved and taken care of. AMAZING customer service!
June 2020
I called to make sure they had a replacement stylus available. Nope, call Best Buy. If i wanted to deal with phone stuff from Best Buy we would have bought the phone from BB. Why would you not carry replacements for phones you sell? Just frustrating.
