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October 2023
They will not remove a charge for tech support which I never ordered. I called 4 times and everytime they tell me to rest assured that the credit will apply within 24 hours but no credit. Lies and lies. I hate calling them, it takes too long to get a human and all they say is 'we are sorry about that!'
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September 2023
You are a complete joke of a company. My internet has gone out 3 times in the past week, no outages in the area, had your office send a technician out just to tell me there's nothing wrong with any of the connections. What the hell am I paying for?
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August 2023
Not a reliable service to use when working from home, I lost upload speeds entirely, and the soonest they could send a tech to look at the issue is 3+ days from now. Just unacceptable and I’m now contacting competitors to see if I can get a better provider