Joe Machens Mazda is a welcoming and customer-focused car dealership that offers a wide selection of new and pre-owned vehicles, including over 2,000 options to choose from. Their goal is to provide the lowest and most competitive prices in the state, ensuring customers get great deals. The dealership prides itself on treating customers well and creating a positive buying experience, whether visiting alone or with family. Customers consistently praise the friendly and experienced sales staff. Many highlight their sales associates’ honesty, patience, and knowledge about Mazda vehicles. Salespeople are described as easy to talk to, supportive, and never pushy, making the process simple and smooth. Several reviews mention staff members going above and beyond to find the right vehicle and provide all necessary information to help customers make informed decisions. Finance department staff are also appreciated for being pleasant and helpful during the process. Customers feel confident and comfortable during their visits, with some noting they did not experience the typical pressure sometimes associated with car buying. Overall, Joe Machens Mazda is recognized for its excellent customer service, quality vehicles, and a friendly atmosphere, making it a trusted local dealership where customers enjoy returning.
I had the pleasure of working with Marcell Kyle while shopping for a new vehicle. I will recommend Marcell to anyone shopping for a new or used car in the Columbia area. Honesty and kindness are the traits to have in this business and Marcell has both. Definitely a Five Star salesperson!
August 2025
I had a great experience getting my new Mazda today!
August 2025
Marcell Kyle was our sales associate this past Saturday 8/2. Best experience I've had at a car dealership hands down, simple and smooth. Marcell was awesome to work with! Knew what we were looking for and pulled up a Mazda that checked all the boxes for my wife. Easy to talk to and a great personality. 10/10 We will be... read full comment
