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“We were in this past Tuesday and we were waited on by Taylor. She was extremely helpful and her customer service was impeccable. She was on hold multiple times times and kept her composure and made us feel comfortable while we waited.”
“Our Decos stopped working and wouldn't talk to each other. We finally called Socket to see if there was a problem in our area. I spoke to Dante, a technician. He walked us through everything and was extremely patient. It took about 30 minutes and us having to reset up each individual one. Dante did an amazing job and his help was very much appreciated. People like Dante are one of the reasons we stay with Socket.”
“Went in for a phone transfer from Cricket and a new Apple Watch. Ian was super helpful and friendly. I would recommend working with him to anyone. Definitely my best experience from any company and salesperson by far.”
“"Something happened" with my text messages. They had changed from MMS to Broadband. I didn't know how it happened or how to fix it. Isaiah changed it back for me almost before I finished telling him what the problem was. Very friendly, and I really appreciate his help.”
“Incredible customer service when we got my husband a new phone today. Super friendly and fast! Rae (I think that was her name) was so sweet with our 2 year old daughter and offered her cookies while we were getting everything set up!”
“I’ve been a loyal customer since the beginning, even though I’ve switched to home internet and streaming services. Despite this, I still support them wholeheartedly. They offer the best cable and internet service I’ve ever experienced. The staff is always kind and helpful.”
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“Liam is a superstar! He was kind, patient, and very knowledgeable. We will have no hesitation to return to the store when we have a need for a new phone or a problem.”