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“Great customer service today. I was helped by a younger gentleman- He mentioned he recently started- which he resolved the problems I needed assistance with; he did an excellent ? job!”
“Went in for a phone transfer from Cricket and a new Apple Watch. Ian was super helpful and friendly. I would recommend working with him to anyone. Definitely my best experience from any company and salesperson by far.”
“The i ternet has been consistently fast. No slow downs, no outages.The customer service isn’t the fastest but i’m patient and they’ve always fixed any problems i’ve had. I reccemend them.”
“Excellent customer skills. I was not in their network but he looked up who was with the best price and best value. I honestly wished I was in Quantum area because the guy is that awesome.”
“"Something happened" with my text messages. They had changed from MMS to Broadband. I didn't know how it happened or how to fix it. Isaiah changed it back for me almost before I finished telling him what the problem was. Very friendly, and I really appreciate his help.”
“Recently, when seeking to replace a phone, I learned that I had been making $3.33/month finance payments on a phone I had returned at a non-corporate agent office. The fellow there had failed to handle the return properly. This office on Broadway helped me out by accepting my paying off of the balance and crediting it back to me so that I could get my needed replacement. They didn't have to do that crediting.I did inform that other office of their mistake. When the hapless agent asked if there was anything else he could do, I resisted the urge to tell him to pay me out of his pocket, and instead simply said, "Nothing whatsoever." He understood.”
“We have been signed up wit Fiber Optic Internet From Socket out of Columbia for several months now. Our service has been stable and reliable. I recommend it highly.”
“This review is about Anthony, the service guy who came to help us out when we cut our internet cable on accident while installing a deck. He was the man! Helped us out in no time. Thanks Anthony!”
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“I walked into the store ready to leave US Cellular Melissa Cockrell was everything good in customer service Smile , attitude, efficiency, patience and grace
The manners and professionalism which seems to be disappearing”