“This store is one of the cleanest stores I've been in and the customer service was awesome they are some of the nicest and sweet people to have meet I really enjoyed all the varieties of items that they have in their store it totally took me back to my younger years. I'll shop there from now on”
“The reason for the review was a recent trip today, we were not part of a birthday party that was supposed to happen but our children still wanted to build a bear. There was no one in the building bear area at the time and the front person asked if we were part of the party which we said no, and they said "well we're mainly a party venue." Which is, from our experience coming here three or four times, 90% inaccurate. I feel like that was the wrong way to approach the situation. It made us feel unwelcomed and honestly very annoyed. If this was just myself coming here in a different scenario I would have walked out. We still got to build a bear and all the other staff were fantastic; it was a typical Build-A-Bear experience. Our kids also love the new climbing structure. I feel like this location needs to be reminded that Build-A-Bear would not be what it is without the walk-in visitor, we end up spending over $140 for just two children.... Living in O'Fallon, Missouri there is no way I would go further when this one is closer to us.”
“Cool store, great selection, professional and courteous staff. I picked up a box of One Piece OP05 and OP06 on the advice of my daughter. I jokingly had the resident player touch both boxes for luck and it must have worked because I pulled a Vinsmoke Reiju alt-art leader #042. I pulled several other very nice alt-arts, SEC's etc from both boxes. Overall very satisfied with my experience there and my later experience at home ripping packs.”