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“Darla Moore at the Belleville store goes above and beyond every time I go in there. She multitasks expertly and so very friendly. She is an asset to this company.”
“Dude was working hard. Had the parts on hand and fixed my wifes phone in an hour and a half. Was all alone. Taking calls. Helping custumers. Did it all. Highly recommend”
“I received a replacement phone - to which they couldn't help me over the phone, so I stopped out at the store (1 1/2 hour drive) to simply have Austin help me swap out my sim card from my old phone to the new phone. If he wasn't able to help that, I would have been truly upset, as the help via the phone through at&t was not helpful and they would have had me scratching up the microphone on my replacement phone. Austin was hesitant as I know they probably are not able to help (with phones received via the online order), but was still so very helpful in the end. I mean it literally took 2 minutes. Thank you Austin Hamilton for your help.”
10AM - 6PM
3867 S Campbell Ave, Springfield
Mobile Phones
“Ashley at Cricket Wireless is awesome. She was very professional and knowledgeable. Also very fast at what she does. I would recommend this store to everyone I know.”
11AM - 8PM
2825 S Glenstone Ave, Springfield
Mobile Phones
“Just stopped by for a screen protector and it was only $20! The installation was flawless and they made sure it was done right. Super cool workers and amazing service!”
10AM - 7PM
2545 N Kansas Expy, Springfield
Mobile Phones
“So I have had difficulty moving my landline to a cellular line… It is a long, horrible story! But when I came to the Cricket location on Kansas Expressway in Springfield, Missouri, the store manager a man by the name of AJ was not only able to make sure what my problem was and get my problem resolved he was able to navigate multiple customers by himself until his second employee came in the building. The customer service here was impeccable.”
“Austin Hamilton is the friendliest, professional, and informative person I have had the pleasure working with in a while. I came in to purchase new phones and while he was looking into my account, he informed me of ways to make my bill more affordable. Very sweet guy. Hire more like him!”
10:30AM - 6PM
918 W Mt Vernon St, Nixa
Mobile Phones
“Straight up personal service. Son is knowledgeable about game stuff. Didn’t like 3D printing. That’s okay, I didn’t expect he would.
Friendly staff.”
10AM - 7PM
1538 S Glenstone Ave, Springfield
Mobile Phones
“This is the only cricket store I will go to. I'm always treated good and they always are helpful and knowledgeable. Payden and Alex will give you the hookup. Check them out.”
“Sarah was very nice and friendly very very helpful very professional went way beyond my expectation of a sales lady that wasn't trying to get me to spend more than I needed to and a very nice person overall..He even helped Troy wouldn't break my new phone as quickly and help me out obtaining a case and a screen protector protectorTHANKS”
10AM - 6PM
1330 E Battlefield Rd, Springfield
Mobile Phones
“I had the best experience today. Cory took care of my phone. He was very patient and explained things to me. I know if I have another problem with my phone I return here.”
“My husband and I were having issues with our new wireless business account and contacting AT&T direct by phone was not getting us anywhere. We decided to go into this AT&T store as a last resort and spoke with Cory F. who is the store manager. He listened to our problems and was patient/calm and worked all issues out. Thanks to Cory for making our day a little brighter. :)”
10AM - 7PM
1960 W Retail Ln, Ozark
Mobile Phones
“Shout out to Nicole, who made buying my new 15 Pro Max plus accessories a dream! Honestly, based on bad past experiences I wasn’t expecting much; however, this changed my entire outlook for the better, much appreciated! I’m delighted! Many thanks!”
10AM - 7PM
3530 W Sunshine St A, Springfield
Mobile Phones
“I called the S Campbell Springfield MO location prior to calling this one. The girl that was working was very impolite, seemed bothered to be answering my call, and when asked if they sell iPhones, her response to me was “well yeah, we’re a phone company…”. I then told her I’d call another location, which is when I called W Sunshine. Katie answered all of my questions and was so polite and thorough in her explanations. This will be the only Cricket location I use moving forward. Thank you, Katie!”
“I recently visited T Mobile in Ozark and was thoroughly impressed by the outstanding customer service I received. From the moment I walked in, Caleb, Logan and Briana were welcoming and attentive. They listened carefully to my needs and provided excellent recommendations tailored to my preferences.The service was not only professional but also personalized, making me feel valued and appreciated as a customer. Every step of the process was clearly explained, and any questions I had were answered with patience and expertise.What truly stood out was the team's dedication to ensuring my satisfaction. They went above and beyond to make sure I was happy with the results. I left feeling confident and pleased with my experience.Thank you”
10AM - 7PM
316 N Massey Blvd, Nixa
Mobile Phones
“I went to the Verizon store tonight to get a new phone. Mikey was so helpful! He explained everything to me in detail. He told me about extra products without being pushy or salesy. He was fast and efficient and even helped me pair my Apple Watch. If you go to this location Mikey will take great care of you.”
“Chris was so helpful and fixed my Wife's phone. After Cardinal computer repair wanted to recharge me for the same problem they already fixed. They only gave me a 2 month warranty and the phone started to have problems after the warranty was expired. I brought it back to the store and they wanted to recharge me full price. So I called I am Wireless and they knew the problem over the phone and had the part in stock and fixed it right away and charged me cheaper then Cardinal computer repair wanted to charge me. They are the best. Thank you Chris and I am Wireless !!! I really appreciate it.”
“Brad and Naomi were amazing representatives! It's hard to find attentive workers at the physical stores..... but, they went above and beyond to correct the mistakes made via call center!If you need assistance their your go to team!”
“I went to At&t on lonepine service was not good they had my service all mess up and I had to come over to the store on Kansas and get everything figure out Micheal and his worker got everything figure out I was pleased with his service they went above and beyond”
“First time in my life I didn't have to wait. That just my luck. Actually it was there patience to wait to download my old phone to my new phone. I take to many videos and pictures. The staff was Cool...”
10AM - 7PM
1540 N Glenstone Ave, Springfield
Mobile Phones
“The most amazing crew to ever run a store! Tyler, Kailey and chance are so helpful and comforting, their customer service is above and beyond! They provide an exceptional experience and are all well versed in what they do for the company. I’ve seen them be helpful and warm to every single person that comes in! What other team would be willing to learn Spanish in order to help a larger customer base? You want great service? Come to the north glenstone cricket!!”
“I had gone to the Corporate Verizon store near National and Battlefield earlier in the day. They were very unprofessional and hateful. At that point I went to your store at Battlefield and Bypass 65. There was a representative named Rob that was so very knowledgeable and pleasant. It was a breath of fresh air. I will always do business at that location because of Rob. He is a great asset to your company.”
10 AM - 8 PM
2601 North Kansas Expy Ste 104, Springfield
Mobile Phones
“We FINALLY have a solution for rural internet! (...or lack thereof.) The T-mobile 5G home internet package is both affordable and an effective solution for the DISMAL speeds, connectivity, and frankly, the customer service that Verizon had previously offered us. There are no wired options within a mile of our rural home, but the 5G setup we got here was a game changer. Thank you!”
“I came in on June 22, around 6pm. Jared was there and helped me out tremendously. Even though he couldn’t fix my phone, Jared was patient enough to limp my old phone into transferring my files. My phone didn’t have any files backed up, and if Jared wouldn’t have done this, I could have lost all of the stuff on my phone. Jared went above and beyond, and even stayed late to get me my new phone. I am not from Springfield, so I really wanted to get this done so I could more easily get back to PA, and Jared made it happen. Thanks Jared for helping me and for being an awesome person. May God richly bless you for the kindness you showed me.”
“I never liked going into this store. The people were just sales people with no real personality. Today however I had to go in and it turned out to be a fantastic experience. Chance J was the sales person. He was very knowledgeable, big personality, helpful, patient. He helped 3 customers at the same time with such professionalism. All of us customers actually socialized while he was selling 2 of us phones and setting them up and another came in to pay her bill. Chance was outstanding and you definitely do not see employees like him anywhere. If I have to go back into the store I will call ahead to see if he is working. Crickett, you have a keeper .”
“I just had to leave a review about my experience at this location. Absolutely awesome! My husband and I came in to upgrade our phones. Trevor not only helped us, but was helping everyone else at the same time. He needs a raise or a promotion! I believe the other employees were in training. But he handled everything so well and got it done!”
“Being new to the area, I depend on reviews to help me decide on where to do business. This AT&T location definitely lived up to its reviews. The staff was friendly from the moment I stepped through the doors, especially Ryan Bouma! He truly understood what I needed, was extremely knowledgeable and was a big help in the process without being pushy. I will definitely be back!”
“Great Company , Great Service , Great Prices and Even better Employees , they are always ready to help when I have an issue and always find a solution , My Only Complaint is there's way too many Apple Products in there so I hate going in just to have to turn down another apple product , I'd spend more money there if there was more android products and less pressure about Apple , ideally there would be no apple products but it's not an ideal world”
“I went into the store today after having a horrible experience with customer service over the phone. Michael was absolutely amazing in assisting me with getting my new phone. The process and my request were not very simple and he took the time to help us and did not stop working until he figured it out. It was a very positive experience and definitely helped keep me as an AT&T customer! Thanks for all of your help today, I really appreciate it!”
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“I want to give a personal shout out to this call-center. I realize they take most of the calls to any Verizon store and appreciate their service so much. I want to single out 3 specific employees
(including Steve in management) who gave me exceptional service. Their kindness and humility touched me greatly. Mike, Aubrynne and as mentioned, Steve, were amazing. As busy as they must be, their tone of voice expressed their desire to give me their very best care in what I required. That means so much. I think we all can attest to how the voice carries real concern or if one is a nuisance. They truly cared. They always asked before I ended the call if there was anything else they could do for me. That may be a requirement of the job, but one knows if one really means it. These Verizon representatives deserve as much recognition as possible for doing such a fantastic job.”