This Cricket Wireless Authorized Retailer in Southaven receives consistent praise for its excellent customer service. Multiple reviews highlight that the staff is incredible, pleasant, helpful, patient, and knowledgeable. Customers report wonderful experiences where employees provide great care, solving complex problems like transferring phone numbers from old devices quickly and efficiently. One reviewer noted a specific instance where a difficult task was completed in less than 15 minutes after another carrier said it was impossible. Visitors appreciate leaving the store with a working phone and their same number, often after walking in with broken devices or no service. The store's effective service has led customers to switch from other carriers and happily stay, citing reliable service at a better price. The team's ability to create a natural connection and take good care of people encourages strong loyalty, with customers planning to send all their referrals to this location and stop by when in town.
great customer service love the girls there, they’re so nice, would highly recommend!
January 2023
I walked in without service and a broken phone and the staff was incredible in assisting me! I left with a working phone and my same phone number. Amazing customer service and they were very patient and knowledgeable.
September 2021
Amazing service, friendly staff. They're always helpful and kind.