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“I have been calling around all morning trying to find a tire for one of our vehicles. I had to call this Sam's Club a couple of times before I could get anyone to answer the phone, I'm sure due to it being Black Friday. After speaking to a young lady on the phone about the tire I needed I hung up the phone while speaking to my husband. A second later my phone rang. It will Millie calling me back because she thought I was speaking to her and our conversation got disconnected. I truly appreciated that level of service. No its not mounting my tires or anything, but it showed initiative, quality in her work, and excellent service. Thank you young lady. Keep up the good work!”
“My 25 year old A/C stopped cooling Sunday morning. The problem was control board in furnace. I called Monday morning and verified they had it and picked it up. While installing part, another parts house called and quoted part at $120 higher. Thanks for great customer service.”
“The staff here are nice and explained things to me in detail. It was a simple battery change that didn't take long, but at the same time, I wish there was somewhere to sit down. If there was a simple seating area, this location would be immaculate.”
Wholesale Stores
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“The store is very well organized and the associates are friendly. Also, they will open extra checkout counters if the lines start getting too long.
04/2024: It's still my favorite Sam's Club. The pharmacy staff deserves special recognition as they are very friendly and competent.”