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9AM - 5:30PM
2420 Bienville Blvd, Ocean Springs
Banks
“I love the customer service here! Ms. Bethany Willis was amazing and very knowledgeable! I really appreciated everything she did! This location is highly recommended! Great job!!!”
“The ladies at Woodforrest have your back. Always promoting for different charities and doing far more than the bare minimum. Always prompt and posted. They even let me make a withdrawal after closing with smiles on their faces! Great bunch of gals there!!”
“Absolutely the best banking experience I've ever had! From the moment I walked in, the atmosphere was welcoming and stress-free. The staff were all incredibly kind and professional, but I have to give a special shoutout to Amanda—her bright smile and genuinely warm personality made my day. She went above and beyond to make everything simple and smooth. It’s rare to find service that feels this personal and sincere. I’ll definitely be coming back many times over. If you’re looking for a credit union that treats you like more than just an account number, this is the place!”
8:30AM - 5PM
2702 Bienville Blvd, Ocean Springs
Banks
“I am a small business owner and have been with several local banks and hands down the best experience Personal Friendly My family and I have several accounts here and all have the same thoughts.”
“Everyone was so friendly and willing to help. I was out of town and needed help with my accounts; I had no information except my driver's license and debit card. I could not have asked for things to go smoother! THANK YOU Regions!?”
“I was greeted cordially upon entering. The agent was very helpful and knowledgeable about what I needed. He took the time to make sure I understood everything. I would highly recommend.”
“***edit*** Hancock reached out and I appreciate that. Hopefully they follow through and I can change to 5 stars!I rarely give bad reviews but maybe things will change if they get enough. No matter the transaction time the wait is minimum 10-15 minutes in the drive through. Waited 15 minutes to cash an $80 check. Never cashed it. Went to Hancock downtown.”
“Although I am no longer an account holder with this bank as I had returned to my home, Singapore (and hate to say that there is no Hancock Whitney bank here), I want to leave a positive review here to show my appreciation to the excellent help from Laurie B. Godfrey.I left US in March 2021. Prior to that, I had failed to close my account with HCW due to some issues, which I only found out when I was back in Singapore. For the first few months after my return, I had tried to close the debit account from Singapore by writing to customer services but was not successful. I was also not able to call HCW customer services directly as well as the number provided is toll free.I gave up for quite some time but concerns that there may not be enough fund for monthly service charges prompted me to seek help from a friend in US to contact HCW customer services for me recently. With his help, we managed to call customer services and were advised to call the bank directly.My friend contacted HCW bank at Ocean Springs downtown with his office phone and Laurie responded. I was able to communicate to Laurie via my Whatsapp call to friend's mobile phone. Laurie was very attentive in listening to my request and without hesistation, she advised and explained to me clearly on what needed to be done. Thereafter, I was amazed by the prompt replies from Laurie to my emails. With her help, I managed to close my account but a miss-out mistake by me resulted in a cashier cheque issue, which I have to trouble the bank again. Notwithstanding that, Laurie continued her friendly support with quick responses to emails. I hope the issue can be resolved with the cheque returned to bank soon.Laurie was very professional and friendly in her help and what surprised me most is this is despite her senior role with HCW and the fact that I am only a small debit account holder. She had gone above and beyond to help and her actions had really demonstrated the core values of HCW; help others, care more, and be the best.”
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“Very friendly and always have a smile. I think it's the first bank I've actually liked going into rather than going to the drive thru! It's just a very friendly and personal bank-& im happy I made the switch to First Federal Savings & Loan in Ocean Springs!”