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“I called in today and spoke with Elizabeth Hansen . I spoke with Destaine Buck Friday . They were very professional and nice ! They went over and beyond to help me today .”
“So far I have received incredible service from Navigator Federal CU! Their staff and services are always on point. Never any long waits in person or on the phone and very accommodating!”
“A few weeks ago .Mrs.Franceska Windham. Helped my father and I reopen an account. She so helpful and patience with him. His is 79 years old and think he knows everything. She was so very sweet. Thank you and her.”
“I meet Renee and Lisa and they helped me with my experience at Hancock bank and might I say I loved their company and their professionalism. They truly made me feel like I was welcomed and made me feel valued they have so much respect from me thank you”
“Always receive customer service above and beyond what should be expected from a bank/financial institution. The people that work there never let me feel like I'm imposing upon them, and they go really far out of the way to make me feel comfortable while I'm there.”
“Great staff helped me out with what I needed. Very friendly service and have been going here my entire life would recommend for anyone looking for a decent bank.”
“I have been knowing Chip since he worked at the Dedeaux Road branch and I trust him and anyone that he is associated with. Great group of people at the Cowan Road location. A plus service.”
“Share details of your own experience at this place.
Really a great Branch all problems figured, and great with clients, I appreciate them.
YenG(GMoney)”
“I've been with Navy Federal for quite some time and fortunately, I've always been satisfied with them. I was very happy to have Navy Federal after Katrina, since the headquarters was not located locally like Keesler! I was not aware of their mortgage practices and I'm very happy to see that this is being addressed in whatever manner! I convinced my parents to move their account from Hancock Bank to Navy Federal and they never regretted it! I do wish they had a branch or drive up in downtown Gulfport.”
“I've been a member of Navy Federal since 1982. Over the years I have had some good and some bad experience with them. Overall me experience has been positive. This particular branch went above and beyond customer service when I needed them the most.”
“Just got off the phone with the branch manager, Daniel, and was so pleased with how helpful and intelligible he was. He answered my questions thoroughly and speedily and I was super impressed with his service. Visited this branch a few times in person as well and have always been pleased with their customer service.”
“Been coming here for over 8 years almost every day for work. Never a bad experience. They have always been accurate and fast. Super nice as well. It makes your day better when you use a bank that always has a smile on their faces!”
“I have a small family run business. Due to a request of our governor we had to close our doors in an attempt to help lower the curve of illnesses from covid19. Priscilla Crossgrove was the banker to assist me in preparing my application for the payment protection program. SBA money to assist us during this time of great need.”
“Walked into the branch with seen within two minutes. The person that worked with us was very professional, Had our financial needs well in hand, gave us great advice, and took it to account what we said, and why we were there. She genuinely cared about my husband and I and that is something you really don’t get from any businesses these days. If we get what we came for or not, it was a good experience.”
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“Shinia was awesome. Took care of all my questions, made the whole process very easy. Love this credit union, they make you feel comfortable and very family friendly environment.”