“I'm not sure what all the bad reviews are about on here, this was a great rental service. First off it's inside the Beau Rivage Hotel & casino. Which was great for our charter trip. We were bussed from the airport to the Beau and luggage was sent to the room. We didn't arrive until about 8pm so we waited to get the car until the next day.Located on the lower floor, just down the escalator inside the main entrance or B from the elevator.The gentleman at the counter was very friendly and helpful in suggesting local lunch - dinner places to check out. He was quick to get our reservation pulled up and didn't push extra insurance as many do.There were quite a few vehicles to choose from, we had already chosen a mid size SUV when I booked a few days earlier and several were available.When bringing the vehicle back after 4:00 p.m. you have to park it on the third floor and use the key drop box. Prior to 4pm you just park it right in the bus lane.Much easier than the airport.”
“I arrived early for my appt & svc took me right in. Svc Advisor Isaiah T. took very good care of me. Svc was completed on-time and at a reasonable price. I am very satisfied with my 3rd svc @ J. Allen Toyota & it is my svc dealership of choice!”
“I absolutely LOVE renting from this Enterprise location. At the time we went to pick up on Saturday May 25, there was only one young lady working on the inside (I believe her name was Shenika) and there were about 6 customers waiting. She worked quickly and diligently to ensure that everyone was helped in a timely manner. There store was clean and she had an amazing attitude. I would rent from that location exclusively if I could deal with that agent every time. Keep up the great work.”
“Exceptional!!From now on, I will drive to Gulfport to J Allen, from Hattiesburg to do business with Toyota. This will be local dealership. (Btw, Hattiesburg has a Toyota dealership, if you catch me). I received such urgent care on a recall on my Camry when Hattiesburg wouldn't take the time to even care. Jaylen (sp) was very respectful and had my timely needs in mind!! I was planning to leave on Monday on a 9 hr drive and the brake system malfunctioned (the recall) on Friday and he went above and beyond to get my car fixed and me back on the road when Hattiesburg (for the second time) had no time for me and wouldn't even TRY to work me in. I'm highly impressed with J Allen and will continue to drive an hour from now on!!”
“Thank you Kenya for the great customer service and easy process. Really appreciated your help after a long day! Highly recommend this place, I will be renting from here again.”
“Awesome customer service!
Near Thanksgiving 2023, I happened across a 1950s Veteran. His scooter quit at the Biloxi VA and they discharged the stove-up old man with an F-22 manual walker. Thankfully, Biloxi Fire Dept and the EMTs helped get him to Merit Health, in turn to Rehab.
Team Adaptive Medical got the scooter from the VA facility. Diagnosed the issue as an ancient power connector, no longer available. It charged, once the contacts properly met.
They delivered it to the Rehabilitation Facility for the Veteran to use upon discharge.”