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“Great experience with this branch. Compared to the other branch in st Paul, night and day difference
Jared helped us get a bank stamp for a government form (US Treasury) for purchase of I bonds and EE bonds. He stepped in to help us as the first representative was confused about what we needed.
Will be visiting this branch from now on. Thanks for the proactive customer service!”
“I was visiting family for Christmas and stopped in the usbank branch in West St. Paul. I do not have an active account, but the cashier accommodated my request and was very friendly and professional!”
“The customer service here took me by surprise (in a good way)! I don't go into the bank a lot so I didn't really know what to do but Jackson was incredibly kind and helped me with an account withdrawal :) thank you Jackson!”
“Durrell was extremely kind, personable and helpful! I appreciate him showing me how to deposit cash into the ATM so I could skip the teller line. He is a rockstar!”
“Durrell was extremely kind, personable and helpful! I appreciate him showing me how to deposit cash into the ATM so I could skip the teller line. He is a rockstar!”
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“Before I decided to look anywhere else, going to my home back seemed like the right move. Yesterday, I walked in and felt a tinge of anxiety asking for a money order (since I’ve never asked for one and I didn’t know what it looked like) but learned it was actually a cashier check I needed because of the amount for my new place. I was lucky enough to get Ibrahem, behind the counter, who took the time to explain the difference, importance and helped me obtain the document needed. His customer service and understanding left a wonderful impression. I always enjoy going to this WSP location whether it’s the ATM or inside, my needs are met with a genuine smile.”