“Friendly, treated you like a person...not based on "computer says no." Its like a small town bank of the 1970s except 2022 technology. Besides their service, the location is extremely convenient. Located near the Super Target on Woodbury Drive and Tamarack, access is easy off 94 or 494.”
“I was hoping to leave this review sooner but were in the middle of buying a home. I want to give a shout out to Shinna. We were in the process of selling our home and we met the guy to do the transaction of his check. Both parties were nervous about signing the check over and putting the title in his name. Shinna was very understanding of the situation and very patience with helping both parties through the transaction. She was very helpful on helping us letting us know she would be available in the drive through if the lobby was closed. We made it back in time, She could tell I was super excited about selling our house so when everything was done she congratulationed us on the sale of our home and was excited with me. Thank you SHINNA for helping us through such a nerve-wracking time for us. You rock!! We need more people like her in this world!!”
“Laveda was awesome in helping with my credit card issues while I was out of the Country..she spent time to listen to my problem and found a solution very quick..great customer service, caring for her customers.Thank you.”
9AM - 5PM
733 Grand Ave, St Paul“The moment I walked through the door, I got hit with the sensation that I was making a good choice. The staff was very Humorous and friendly, Mr. Mark Landy was the Goat. I wanted to open up a checking account with Coulee Bank. He made everything go so smoothly. Very easy to talk to. Handsome face, what more could you ask for. I am very grateful for the help he provided me today. Thank you for everything!”
8:30AM - 5PM
60 Plato Blvd Ste 100, St Paul“Best bank I've ever been with! They make business banking quick, easy, personalized. I've never gotten a recording and if something is wrong I've never had to wait longer than 1business day for an answer or solution... usually only an hour or two!! Great customer service!!”
“I've been at this bank since the 90s and through all of the name changes, the first name was Liberty which is when I started banking there. I've had no problems with this bank been here now over 20+ yrs .”
8:30AM - 4:30PM
55 5th Street East, Street Paul“I have had the pleasure of working with Eileen Olsen and Jon Chaffee. Great experience when it comes to customer service and a local bank like Alliance is key to any business community! Highly Recommend”
8:30AM - 4:30PM
2805 Dodd Rd # 160, St Paul“I never could have imagined how great this bank was going to be for my business. I have so many great things to say about the people I work with there. Tatiana and Mike are fantastic. Looking forward to going to the bank... who'd have thought that?”
“Outstanding customer service from Ben, the branch manager. He helped me understand my options. Anytime I call in with a question, I reach someone immediately and they can answer my question. Thank you!”
“I’ve been a customer for many years. I have consistently received polite, pleasant, effective, thoughtful and considered help and advice over the years. I’m grateful to have access to such terrific service and employees.”
“UPDATE:all right. Things have been corrected.Changed my review because the actual CEO contacted me ON A SATURDAY during a Holiday weekend. (Take note, Wells Fargo) He was prompt to fix this. Had an employee call me and found it was a glitch in the system. They even apologized and sent a gas card for my inconvenience. (Had to cancel a weekend getaway).My money is back in my account, everything is fixed. Thank you!Side note: this is seriously stellar customer service. A banker calling you on a Saturday and fixing the situation within minutes is absolutely unheard of.Thanks again everyone. I can finally breathe.Closing my account on the next business day. My check went in right before I'm supposed to leave on vacation. Checked it right before leaving the house and I'm negative $600 and I don't even have the option to overdraft. No record of my check even going in like it had the day before. Had to cancel my vacation. But waiting a call back and they're not open on Saturdays. This bank has failed me.”
9AM - 3PM
985 Grand Ave, St Paul“Small bank with many options for all your banking needs! As a new business owner I wanted a smaller bank that did not treat my account as just another number. With a small town feel I appreciate the friendliness I've experienced and the willingness to always help me with whatever banking needs I have. I cannot say enough good things about the staff and protocols at this location!”
“I first went down to Royal credit Union bank yesterday to the one on Rice street and Country Road C. And here is what I like about it.* speed. The time only took 30 min to open my account. I been in other banks where I can tell you I was hounded by bank tellers to open an account with wells Fargo. The people there were polite. Also I love the fact that yours funds are available the next business day. To me that's what's up because we are tired of the traditional banks you got to wait 3 days for the money. This is a feature of chime bank but with a bank.”
“My husband and I went to this location to open a joint bank acct to cash a check. We were unaware an appt would be necessary but Brad went above and beyond to assist us on a Friday afternoon. Thank you Brad for taking the time to help us out!”
“I have been a customer for forty years and have never looked back. This is a friendly home town bank that does their job very well. My son has lived out of state for 10 years and has retained Sunrise Bank as his primary bank, enough said !!”
“Denise, Cathy, Sarah, and the nice gentleman who let me in when the lobby was locked, thank you so much for providing great service! So Denise and Cathy are at the other BankCherokee location and they explained to me about reactivating my savings account. Denise went above and beyond and called me again to let me know an easier way to reactive my account. I visited the BankCherokee up North and they were so nice in helping me with the activation! I highly recommend this bank! :)”
8AM - 4PM
372 St Peter St, St Paul“Helped me establish a line of credit. My hometown tellers know me by name and the appreciation picnics are awesome. Thanks Kasson M.N. tellers and especially Jean.”
9AM - 3PM
607 Smith Ave S, St Paul“A wonderful bank. Friendly, prompt service. Betsy Miller provided prompt, personalized, and professional service. This is a bank that cares about it’s clients.”
“I, also, don't know why there are bad reviews. I have gone here since the 1990's too. I've had an account with someone, one for myself and I now have one for my sister's trust fund. I have had excellent care there. I do have 2 other banks I use but this is the one I consider as my main bank. If you let them know what you need they will do their best to help.”
“There arent many companies, products, brands ect that I will openly endorse. However, I have loved my 8 years with Wings so much, I tend to tell anyone who will listen. I have zero complaints, but a lot of praise for this company!!!”
8AM - 4PM
332 N Minnesota St e160, St Paul9AM - 5PM
1039 Grand Ave, St Paul“The Chase Bank on Grand redefines what good customer service is. I have never been to any business where everyone is so helpful and knowledgeable. If the teller is helping another customer, almost immediate someone comes out of an office to help you, so I have yet to wait in line. ATM and online banking services are excellent.”
“I stopped in yesterday to withdraw money from the ATM. Drive up was easy & no wait time. The ATM was advanced technology and so easy to use! I even got to choose the denomination of my cash back. I’ve wanted to open an account at a credit union, and I found the best one!”
“The best branch ever! Love everyone there, Especially Jalen! He’s so beautiful he should really take up modeling! Very timely, efficient, helpful & caring branch.”
“Community resource bank is the ideal bank for BIPOC customers. I have had nothing but positive encounters with this bank. Joan, Dan, Bobbi and their team have given us all the resources we need and you can see they truly care about their community and customers.”
“New location on Shields Ave—easy to find if you follow the signs. Beautiful new office space! I believe the person who helped me at the drive-up window was named Kevin and they were so kind and helpful!”
“Pahoua Thao, who is the Financial Service Rep did a great job with assisting me on my new auto loan. She was able to work with my schedule due to work and made the whole process smooth as possible. I would recommend her for anyone looking to do a loan at SPFCU. Also, she is bilingual in both English and Hmong.Ua tsaug (Thank you).”