Kohl's is a popular retail store that offers a wide range of products to suit various needs and budgets. Customers appreciate the store’s everyday deals, sales, and Kohl’s Cash, which help save money. Shopping is made easy with hassle-free returns, including the convenience of returning Amazon items, and options like free store pickup. The store carries popular brands in fashion, footwear, and beauty products, including Sephora items, as well as home decor. Many customers find the store clean and the staff helpful and friendly, with some noting excellent customer service at specific locations, especially in the Sephora section where employees are patient, knowledgeable, and passionate about their work. Check-out staff are often praised for their kindness and willingness to assist, even when delays occur. However, some reviews mention inconsistency in store organization, with certain locations being messy and disorganized, particularly in the shoe department. Overall, Kohl's aims to create an inclusive environment where both customers and employees can feel comfortable and authentic. The company also emphasizes community involvement through Kohl’s Cares, supporting local causes and fostering a positive impact. Customers can shop in-store, online, or via the Kohl’s app, enjoying a shopping experience that balances value, variety, and service.
Went there to buy a new shirt , pants, & belt. Different brands were sized differently than others. I didn't get what I wanted, but settled for what I got. Had a 30% off coupon but of course, my items weren't eligible. Ended up spending $160.00!
June 2025
More help and friendlier help is needed. Long line at checkout with only 2 clerks.
June 2025
Staff are always helpful. The store is clean. Returns are a breeze. The sales are great. They even take Amazon returns and send them back for you.
