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December 2023 by NADIFO OMAR
Meghan was very helpful with a situation we were having
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December 2023 by Jessica E.
High crime rates. Poorly managed. Over priced. Maintenance will not complete requests for repairs. If there is a fee, gatewood will charge you that fee.
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December 2023 by Cody Hohle
Gatewood is a little worn but everyine is nice here. I am very appreciative of how much Meghan Shortt, from the office, has helped with getting me set up in my new home. I moved in right when there was a managment change happening. I'm thankful that Meghan is easy to communicate with. She has tried her best to keep us tenants as informed, and being present if possible, when other companies are entering the buildings. It's nice to know the people working at Gatewood are trying to their best for the people that live here.
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December 2023 by Mohamed Aidrus
Meghan and myra are always very friendly and willing to help in the office
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November 2023 by Jessica Eggerth
Meghan is very unprofessional.If there is one review that you should read, it is this one. I put my review in short points because there is so much wrong that is going on here at Gatewood.Police will often visit the property due to poor tenants/high crime rate.I personally witnessed someone getting their apartment window smashed with a brick.Often visits from the fire department due to neighbors carelessly starting fires.Many fire inspections due to many reports of fires starting in the building.Neighbors are noisy.There is a 100% guarantee this place will raise your rent significantly after your 12 month least is up. They do this because they know it is a bigger hassle to move, and they know many people would rather just fork out the money.The pipes in the buildings are old, so when winter comes expect very loud creaks, and noises from the wall when you turn your heat on, so either deal with a very loud noise or sit in the freezing cold. (I personally can't sleep with constant noise.)Upon moving into my apartment I didn't have a working toilet for about 2 weeks.Neighbors smoke cigarettes in the bathroom, and it ends up making my bathroom smell like burnt hair and ash.I received an inspection about every 3-4 weeks living here, wether it be a fire inspection, safety inspection, or ROACH inspection... There is absolutely no respect for privacy here.Oh yea, and even if your apartment doesn't have ROACHES, for some ungodly reason I am paying a 'pest control' fee in my monthly bill from Gatewood.Also there was one documented time in the dozes of times they "inspected" my apartment that they did not give a full 24 hour notice before entering the units, which is very illegal.Pretty positive that they are fake accounts to file false 5 star reviews for them because no other rental agency/company has received this many reviews in this short of time. Many reviews are worded very similar to eachother. Or they are telling people to leave specific 5 star reviews which is false advertising.Contrary to popular belief amongst these fake 5 star reviews, Mehgan actually has some of the worst people skills I have ever seen. If she really thinks these apartments are liveable, then I question if she's really there to help me or make things worse for her own benefit so she can get a raise from corporate.**response to owner**You're right, crime doesn't have an address however you're disregarding what I said. There is a lot of crime that happens at Gatewood, and there is absolutely no security there. The community of people that live at gatewood is not a good community.It's pretty sad that a corporation doesn't understand the meaning of the word "annual". That word actually means once a year. Did you not read what I said? There was 11 inspections done on my apartment alone in a 8 month span. Which is absolutely not acceptable!!!Paying for pest control is something the landlord is liable for, not the tenants. DO BETTER!!!Gatewood is the Ghetto of Waite Park, Minnesota.
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November 2023 by Jacobe Sunder
Very unprofessional business. I would not recommend anyone ever live here.***cue in the response from owner***"we have no records of you staying here"...the exact response they give to a lot of 1 star reviews.Gatewood is shady.
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August 2023 by Ayaan Sied
Meghan and Zack are very nice people and they help you with whatever you need, they even helped my mom nimo Mohamed with her oven.
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August 2023 by Maria Perez
Megan was amazing with us, she provided all the information that we needed.
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August 2023 by khadija Adan
Meghan she did a great job
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August 2023 by Ashley Loveless
Sam is an amazing leasing agent! She is extremely helpful and very friendly!!
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August 2023 by Duale Gire
Meghan and Sam in the leasing office are so nice and helpful!
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August 2023 by Kader Ismail
Hi did good job thanks alot
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August 2023 by Zakaria Ahmed
It looks great thank R-.
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August 2023 by Mohamedkader Abdullahi
Exceptional Experience with Gatewood Apartments and Property Manager MeghanI am writing to express my utmost satisfaction and gratitude for the exceptional service and assistance I received from Gatewood Apartments. Throughout my interaction with their team, Meghan, the Property Manager, stood out as an outstanding professional who went above and beyond to provide us with a seamless and informative experience.From the moment I reached out with my inquiries, the staff at Gatewood Apartments demonstrated an impressive commitment to customer service. They promptly and thoroughly addressed all of my questions, leaving no stone unturned. Their attentiveness and willingness to assist truly set them apart.Meghan, in particular, deserves special recognition for her invaluable support. She proved to be a knowledgeable and patient guide throughout the process. Meghan's expertise was evident as she took the time to explain every detail, ensuring that I had a comprehensive understanding of the property and its offerings. Her friendly demeanor and genuine interest in helping us find the right fit made the entire experience enjoyable and stress-free.It is rare to come across professionals like Meghan who are not only proficient in their roles but also genuinely dedicated to ensuring customer satisfaction. Her exceptional communication skills and warm approach made us feel valued and appreciated as prospective tenants.In conclusion, I can wholeheartedly attest to the outstanding level of service provided by Gatewood Apartments, with Meghan as a shining example of their commitment to excellence. I am truly grateful for their assistance and would not hesitate to recommend their services to anyone in search of a reliable, customer-focused property management team.Sincerely,Mohamedkader
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August 2023 by Hannah Johnson
Just moved into one of the apartments complexes. The building is clean and secure, the staff is great to work with and communicate with, especially working with their office employees, Samantha was amazing with providing all my needed information when setting up an appointment for a tour and consult when I initially was shopping, and moving in was easy.There was a couple bumps in the road, our place had not been fully painted and the movers had to move our furniture and stuff in while the rooms were still drying.My favorite thing about gatewood apartments is that I know my mail is secure and safe either in my lock box or it’s taken to the office, and I am notified, and how easy it is to do laundry on site! No need for quarters, they use a cool app and give you a $5 credit per adult tenant starting. I can’t express how annoyed I was having to get quarters at my last apartment.When we moved in I could tell how well maintained all the fixtures are and I live my patio and kitchen. The community also has garages available, and a community pool! Which has helped so much in keeping cool with this hot weather the entire mid western US is having. It’s also nice for kids to have somewhere to play outside.