Affinity Plus Federal Credit Union is a financial institution that consistently provides exceptional customer service, according to the reviews. Customers have expressed their satisfaction with the knowledgeable and helpful staff, particularly mentioning the outstanding assistance of employees like Sandy, Megan Hamm, and Kimberly Oustad. The credit union is praised for its wide range of services, including auto loans, personal loans, credit cards, and credit-building programs. Customers appreciate the staff's ability to explain the processes clearly and tailor the services to their individual needs. One long-standing member, who has been with the credit union for 40 years, is fully satisfied with the employees and services, and plans to continue their membership. Another customer, a 26-year-old who was new to credit, was able to build a strong credit score in less than four months with the help of the credit union's services and staff. The credit union is also recognized for its quick and efficient handling of lost debit card situations, with one customer reporting a seamless experience in getting a replacement card. Overall, Affinity Plus Federal Credit Union is described as a trustworthy and reliable financial institution that prioritizes customer satisfaction and offers a wide range of services tailored to meet the needs of its diverse clientele.
