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“Samantha is a rock star. She is very helpful, very knowledgeable, so nice to work with and she addressed all our issues and fixed everything. She is the best. I highly recommend you shop here for all your cell phone needs”
“I really appreciated Matt's upfront approach in explaining the Ultimate Plan, the total cost for my new iPhone 15 Pro, the available perks, and the new total monthly cost.
He went above and beyond by staying after closing to ensure the complete transfer from my old phone to the new one.”
“Add one more voice to Jay and A2Z's stellar rating. I happened to be in the neighborhood getting some skates sharpened and saw A2Z's sign so I stopped in. I'd been looking for a tablet and had no experience with them at all. I am fairly computer Savey having been a software developer for 40+ years but tablets were something of a mystery to me. Jay & chatted for 15-20 minutes, talked about my needs and what I intended to use it for. Jay offered to send me some info on a couple of new tablets he knew about and could order. He also mentioned a different model available at the local "big box" store. I checked out his suggestions plus the big box option that he had mention and it turns out the big box store had a "just introduced" version of his suggested tablet that had a larger screen, more storage and a slightly better processor than his suggestions. Plus it was a few bucks cheaper. All in all I did end up getting the big box tablet but I really appreciated all of Jay's time and effort that he put in with helping me figure out what would work for me and the price range I would be looking at. I went back there the next day to show him the new tablet and got a screen protector from him. He was just the help I needed and did it even if it didn't earn him very much. Can't ask for better help than that. I'd go back to him in a heartbeat for anything he could help me with even if his price wasn't the lowest one!”
10:30AM - 4PM
6001 Portland Ave, Minneapolis
Mobile Phone Accessories
“Really quick, trustworthy, and knowledgable. Came in with a broken Pixel 6 screen and had it replaced within an hour. They told me that there were issues getting the finger print reader working again for pixels upfront so that I knew that going in.”
“I'm a couple of days late on this review but wanted to say Christian went out of his way to provide me amazing and quick service. My friend is in the hospital and his phone was knocked off his tray and broke. Because his family does not live in the local area he was worried about being without a phone. Christian was kind enough to fit me in the same evening and did an excellent job. I highly recommend this store for your phone service needs.”
“The rep I met in this store was alone, he said another staff had had to leave earlier in the day for health reasons. But he was very professional in handling the several customers in the store with different needs. I was impressed with his demeanor and attitude which neutralized the occasional negative feelings you have when a place is understaffed. He handled my need efficiently and still within a reasonable time.”
“I had a great experience here. I stopped by earlier in the week because my old phone was acting up. I was recommended to get a new phone (my old one isn't even made anymore). I researched phones and went back to the store later that week. Tree was my representative both times and was terrific. She transferred all my stuff from my old phone to my new one for me, assembled the new phone with the protective screen and case and was overall very helpful. There's great people at this store.”
“Just wanted to leave a review to give a shout out and HUGE thanks to Antonio, Austyn and Bryant. Those three were so patient with me and went above and beyond to make sure my issues were resolved. Very knowledgeable and kind employees! 5 stars from me!”
“I want to give a big thank you to Regina for taking the time to fix my brothers phone. Regina was very knowledgeable and patient, I greatly appreciate it! God bless!”
“needed to activate a iphone. great service! courteous people, very helpful. I would go back again. they were kind, and as helpful as the Apple store. there was a man with a suitcase neaar the front window, not certain what he was doing, however we were treated with kindness and all was well.”
“Always love going to this store always have the best customer service. Any time I've been in the store your always greeted with exllence customer service very friendly and always leave with positive results. I've worked with CeCi a couple of times and she's always so helpful full of good energy and always very pleasant with her customer's. Keep up the awesome work.”
“I arrived back in Minnesota for the summer from overseas and Kyle helped me to get three phone lines for my family. He did a great job with excellent service and was very efficient with my time. I greatly appreciated his service and knowledge of the products. He arranged everything for me. Thanks!”
“I always receive friendly, prompt, & awesome customer service. I have never left without the purpose for my visit being accomplished after 2 years of service.”
“Malcolm was exceptional! I walked in a frazzled mess, unable to figure out some issues with a new phone and he solved all our problems, going above and beyond to make sure the phone worked, and answered all my questions. He even checked our wireless plan to make certain we were receiving the best deals. Very professional, kind, patient, friendly, helpful and compassionate. I highly recommend this store and Malcolm! Thank you so much for an outstanding customer experience!”
“Fantastic service from Jasha. He was patient with a complicated situation and had the expertise needed to solve the problem. It is very rare to find this level of customer service. Kind, friendly, and willing to keep working until it was fixed.”
“Customer service from Yousef was fantastic. Courteous, kind and delivered everything he had promised over the phone. Second to none. I would highly recommend this location!”
“Karina was such and great help, she knew exactly what plan would work for us. She is very helpful with giving extra information needed that will help the customers in the future. Karina gave us very quick service while still making sure to give us all the information we needed. She was very polite and professional.”
“Miss Johanna was kind from the beginning, she resolved my doubts and helped me choose the telephone that would work for me, completely kind I must say that I passed my telephone line through her. She had to send me to another place for the iPhone 15 that I bought, as I heard it was the person in charge who attended to me, and from the beginning I felt extremely angry because of her tone of voice and her sharp answers, although I give that lady a positive and that is that he knew how to connect my data from the previous phone to another, however you should know that a good attitude always makes a difference! I will be happy to return and bring people to this establishment, especially where Miss Jhoana serves us”
“Amazing customer service from Collie (sorry if misspelled) and Amir. Tried to port number and they stuck with it until it was done. Very patient and helpful. Would definitely do business with them again.”
“So I went to this Cricket to start service and to port over my numbers but they ran out of physical sim cards so they hooked me up with a free Bluetooth speaker (the speaker was attached with a sim card) as a workaround which costed them money. They did above and beyond to make sure everything ran smoothly and that everything worked. I only paid the normal setup price. I normally don’t do reviews but I had to say something about this. Satisfied.”
“Trey was fantastic helping me transfer over to cricket I had the worst time trying to leave xfinity with my number and Trey made the transition so seamless! I really don't know what I'd do without his help. Cricket just gained a life long customer!”
“Rodrigo and Caleb were so amazing with helping me set up my new account along with transferring all my stuff while giving me a great price you just can't beat it!”
“Everytime I go to this location i’m always greeted by the nicest men, they fix any issues I have with such swiftness. Amazing location truly haven’t been to a nicer location”
“Ok let’s live out your worse nightmare. You are about to hop on a 12 hour flight nonstop to Japan, your phone is on 4% and you reach for your charge block and cable and realize that you left it on your nightstand. WHAT DO YOU DO?!?!?Well that’s easy, head on over to the istore and browse their amazing selection of products for all your charging needs. Also, don’t forgot your phone needs protection. So grab a screen protector and case while you are there!!!”
“Do you want the address young lady helped us out. I was trying to put a SIM card into a new phone I picked up. There was a problem with the phone. The young lady figured it out and it'll work out.”
“Went here after I had visited another store where the rep didn’t seem very interested in helping me. Hong was amazing. Got me in and out quickly and went above and beyond. Great service”
“Adrian was unbelievably helpful in getting us transferred to our new Cricket account. Adrian took the time to be sure our phone apps were working properly before stepping out the door. Very pleased and would recommend highly getting Cricket at this location.”
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“Sam was so helpful! Had a great time getting all my ATT shopping taken care of, thanks Sam! We will only be coming back here from now on, excellent customer services.”