Racist!!! Willful racism when my black fiance can't walk in with my printed deposit slip and cash and they make him walk out and get a money order that costs 20 bucks to put money in my acct.
July 2023
9:15 AM. NOT a banking holiday. Recording "Bankers at this branch are not able to answer the phone". Same recording at 2 other Rochester branches.
November 2022
Drive up only and it took 5 min for anyone to come to the drive thru with no one else in line