Rochester Quick Lane at Ford is a business with a long history of serving the Rochester community with high-quality vehicle repair and exceptional customer service. The company has rebuilt and designed its facilities to ensure that customers have everything they need, including a cozy lounge area with a fireplace and impeccably clean service centers. The reviews highlight the outstanding service provided by Joe McShan, a team member who is known for his thoroughness, genuine care for customers, and proactive approach to going the extra mile. Customers appreciate his clear explanations and the fact that they never feel rushed during their visits. The business is praised for its helpful and easy-to-work-with staff, who have assisted customers in resolving complex issues, such as engine malfunctions. Customers also commend the impressive showroom, which features well-maintained classic Toyota vehicles, showcasing the company's commitment to quality and longevity. Overall, Rochester Quick Lane at Ford is a trusted and reliable automotive service provider that consistently delivers superior customer service and high-quality workmanship.
Fast and friendly service. As always I feel confident having my car serviced at Rochester Ford. Always a good experience
November 2024
In and out very smoothly and the attendants were very courteous.
July 2024
Joe McShan at Rochester Ford Quick Lane always take great care of us when we come in for service and does a good job explaining everything we need to know about our vehicle.
