Everyone working at the Rochester Costco is friendly and helpful. I have gotten some bad produce a couple times but Costco made things right which was nice. The lines can be pretty long sometimes but they do go fast. Hopefully they add scan-and-go at some point. I have had good luck at their tire center over the years too.
September 2023
Tires are cheaper than elsewhere but costumer service is pretty low quality. Nothing is explained, they take for granted you know about the policies and tires nitrogen inflation and get annoyed with questions. First and last time I bought tires there. Next time will pay more to have a better overall service and experience.
May 2023
Every time I shop at this location the most time consuming task is getting out the door after purchase!! If it is so necessary to monitor every purchase by every customer then staff accordingly so the lines don't stretch the full length of the store!!!!!
