Rochester Chevrolet receives positive reviews for its friendly and knowledgeable staff. Customers appreciate the personable and patient service, with staff members like Luke, Jen, and Angelo going above and beyond to assist. The dealership offers helpful videos, such as vehicle condition reports, which customers find valuable. Services like oil changes, tire rotations, and repairs are handled efficiently, often with quick turnaround times. The team provides clear communication and detailed diagnostics, including video evidence of repairs, which builds trust. The sales staff, especially Anna Beedle, is praised for being kind, accommodating, and responsive, making the vehicle buying experience smooth. Customers also value the dealership’s honesty and advice, such as informing about better deals and savings. Overall, Rochester Chevrolet is recognized for excellent customer service, efficient repairs, and a welcoming atmosphere, encouraging repeat visits.
Luke and Jen were awesome! Personable, patient and very knowledgeable! Loved the video, nice touch...liked seeing the condition of my vehicle! Great job everyone! đź‘Ź
November 2025
Brought both cars to the dealership, one had a recall so it was quick and easy. Love the videos they send at the end of the inspection.
November 2025
Angelo was amazing and even though my appointment wasn't for another hour he made sure my vehicle was done fast and efficiently. Great communication.
