Best Buy, a popular electronics retailer, has received mixed reviews from customers. While some customers praise the store's helpful and friendly staff, others have had less positive experiences. The store's inventory management has been a point of concern, with some customers reporting half-empty shelves and difficulty finding the items they were looking for. Additionally, the availability of sales associates in certain areas has been an issue, with customers waiting for assistance or having to seek it out. Regarding customer service, the experiences have been varied. Some customers have found the staff to be knowledgeable and efficient in resolving issues, while others have encountered unhelpful or even unpleasant employees. The store's automated phone system has also been a source of frustration for some customers. Overall, Best Buy seems to be struggling to maintain its reputation as a go-to destination for electronics and appliances. While the store remains a popular choice for many, some customers have expressed concerns about the quality of the in-store experience and the perceived value of the products offered.
Have what you want sometimes. Other Times have to order in.
February 2025
Definitely not how I remember it...the guy at the door asked what I was looking for but didn't bother to actually listen and pointed me in the opposite direction. Shelves were half empty. I eventually found what I was looking for.
December 2024
There were no sales associates working in the area . Plenty of employees in the checkout area. We did go somewhere else We were looking for something specific...all our appliances are from bb. You were our first choice always..that day we decided to shop around
