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“I went in looking for drawer slides. The knew exactly what I was looking for after I described them to him. They also had a new tool that would work for the cabinet doors I was making. Making flat slabs from multiple pieces of wood. Had no idea such a tool existed, and would've been helpful for my cutting boards.”
“I went in here today stressed out needing something simple as a new homeowner and was greeted so warmly it brought tears to my eyes. Each member of the staff went above and beyond to help me out and was so friendly. They truly embody what customer service should be.”
“Harbor Freight is the place to go for one-time-use-specialty tools! If you need a coil spring compressor or an O2 sensor socket, or a pulley puller that you probably wont need again for a long time, you can get it here without breaking the bank.This particular store has helpful staff and usually keeps a pretty good stock of merchandise. I've had good interactions when I've had to return something, too. Once in a while the online inventory is inaccurate, so I call ahead if I am after a specific sale item, but I think that's a corporate problem, not a store-level problem.”
“One of the team members noticed I couldn't find what I was looking for and came over to help. They found it right away for me. Super helpful, in and out quick.”
“Not sure what to say, except yes - they have it!Seriously, plan on a half hour just for the simplest things, you'll get sucked in and end up just walking around taking it all in.Ask where it is though, because I don't think there is a map.”
“I called with a request to have a grill put together that was not purchased at their store. They were so helpful and did it the next day for a very reasonable price!!!!”
“5 coupons, 5 items. Everything was in stock.
Next visit update: an item I needed was listed as in-stock, multiple quantity, but the hook where they should have been was empty. We asked the staff for help, but they checked the inventory also, but didn't know where the items might be. We happened to find the exact quantity the website said the location had in-stock on one of the end caps of an aisle with featured items. So I guess I got what I needed, and their web inventory for the locations works, but if the items aren't where you expect, you may have to look around, or ask for help.”
“These people here are awesome! Friendly, knowledgeable and always a pleasant visit when I go there. They fixed a screen for me fast one time. Even the maintenance around here couldn't do it as fast...or at all! Sad.....thanks you guys!”
“This place is the best, I take my lawnmower here they do a great job fixing it and are so helpful with everything else too. It’s great to have a local hardware store and to give my business to the locals, highly recommend these guys!”
“I can't believe how much stuff they pack in there and still manage to keep it clean and organized. I've never left without getting exactly what I needed sometimes even something better than what I thought I needed, it pays to have such a great helpful staff.”
“Lindsey was a pro!!...spent 1hour at fleet farm looking with an associate for a specialty screw it took her litterly 5seconds in the bag and marked WOW that's service!!”
“May 3rd purchase with an issue with the store computer delayed processing our credit card. The manager that day did everything he could to try and get our purchase entered. There was a register computer glitch and could not process our purchase. We did take the merchandise home and went back a couple days later to get a receipt. I had a photo copy of the purchase from my iPhone and wanted to ensure the extra warranty we paid for would be applied. Still unable to resolve until today, May 8, when manager Cory was able to get the situation resolved. Appreciate Cory's commitment and the manager who tried to help us on the 3rd. Corporate had advise Cory that the credit did not process reason I was back in the store today to get a receipt. Our statement showed up today and when checking all the details, the charge did process. Now there is a duplicate charge to be resolved. I did call Cory and let him know and he said he'd contact corporate to resolve. My compliments to a great team!”
“Purchased a Dewalt drill and driver along with batteries and bag at a great price and took advantage of a discount offered by Northern. I love the fact I can pick this up in the store and save time.”
“Always lives up to "your helpful hardware folks!" motto! The employees are always friendly, helpful and knowledgeable. Ace also has items that are hard to find at other big box home improvement stores. If you need smaller bundles of electrical wire, Ace is definitely your place!”
“Great service and love supporting smaller local shops (when they have what I need). Unfortunately the limited inventory can make this an inefficient first stop for home projects.”
“Samyia,Tos, and Joe I believe that's everyone who helped me this day Saturday 5/25 sooo helpful thank you for checking me out Joe. Samyia thank you for helping find my rocks and checking me out as well. Tos thank you for loading said rock which was too heavy for me into my car!!!! By far the best home Depot around I come from wbl”
“You want to speak to a customer service FREAKAZOID? Go see Emily at the Customer Service desk at this Home Depot! Emily is awesome! If only they could "3D Print" replicas of her!! Thank you Emily for being so awesome! YOU are the reason that our experience was so outstanding! Go Emily! Emily!! Emily!!! Emily!!!!”
“Although the countertop was cut incorrectly and the road to a remedy was made difficult at every turn, Mark Brunell in cabinetry was a God-send and saved the day. The 5 stars are for Mark. Thank you, Mark!”
“I had quite a few units to load up so it took awhile, but the forklift operators are very efficient and good at loading so that was really nice. They run about 40 trucks through here a day so you might need some patience, the shipping clerk told me don't show up too early before your appointment because he only has room for so many trucks.”
“We stopped at this Lowe’s one day and I was so impressed. My husband and I noticed every employee greeted us and had a smile on their face and ask if we needed help finding anything. The store was so clean and organized. Everything was perfect with this store, by far the best Lowe’s in Minnesota! Jargo is one of the store managers and he was extremely helpful to us when we had questions. My husband, myself and our son will drive the extra distance to come to this Lowe’s.”
“Friendly and helpful staff. Clean. Great store. Keys made there a lot of keys and their keys have ALWAYS worked!! Not like these machines at other hardware stores. Always have what I am looking for!”
“First time using this location. I ordered online and did curbside pick-up the following day. Super easy! The associates were helpful and even loaded my purchases into my car for me. Even though this store is a further drive, I had a much better experience here than at the Blaine store and will come here again.”
“The quality of the plants is too notch, but they're much cheaper than Gertens (identical hanging baskets were $24.98 at Home Depot, but $42.85 at Gertens!).”
“Get customer service in the Garden Center on Saturday evening around 6pm. Super friendly, helpful and kind much better than Lowes which I just was previously and walked out because of no customer service. Thank you to the young man who helped me tonight...I am grateful...awesome employee!”
“I visited the garden section. It was everything I expected and more. Found all the vegetable plants I was looking for also found a couple of flowers I wasn't looking for but just had to purchase as well ?”
“A huge thank you to Josh at the paint counter for helping us try to color match metallic paint! He was very friendly and was very patient with us as we experimented with adding different tones. He went above and beyond!”
“Hands down the best Home Depot with super friendly staffs. Had a great experience with a kind staff named Harmoniee. She was very pleasant and helpful. Kudos to you Harmoniee!!!”
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“Integrity is a key ingredient to a long lasting company like twin cities hardware. These folks are real professionals who will handle all your door frame needs from the right size screw needed to hit that stud to assuring a complete and proper installation! There is absolutely no other door frame company in Minnesota that will satisfy your needs better than twin cities hardware. The first and best place to get a quote is twin cities hardware!”