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“Excellent service. Went shopping with my cousin looking for an item I didn’t think existed. The staff was able to tell her that kindly, and show her the closest thing to what she wanted.”
“May 3rd purchase with an issue with the store computer delayed processing our credit card. The manager that day did everything he could to try and get our purchase entered. There was a register computer glitch and could not process our purchase. We did take the merchandise home and went back a couple days later to get a receipt. I had a photo copy of the purchase from my iPhone and wanted to ensure the extra warranty we paid for would be applied. Still unable to resolve until today, May 8, when manager Cory was able to get the situation resolved. Appreciate Cory's commitment and the manager who tried to help us on the 3rd. Corporate had advise Cory that the credit did not process reason I was back in the store today to get a receipt. Our statement showed up today and when checking all the details, the charge did process. Now there is a duplicate charge to be resolved. I did call Cory and let him know and he said he'd contact corporate to resolve. My compliments to a great team!”
Hardware Stores
Hardware Stores
Hardware Stores
“You just can't beat Ace hardware. The staff is always so friendly and well-trained. The store is always clean and fresh smelling, but most importantly, they nearly always have whatever it is you need.”