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“I've been bringing my cars to Budget Auto Repair for years and have always had great experiences. Recently, I encountered an issue after having my drive shaft replaced. On a family trip, we discovered that the plug for the rear differential was missing, causing the differential to lock up and setting us back significantly.
Initially, I was very upset and expressed my concerns in a review. However, the owner reached out to me immediately after seeing my feedback. He genuinely listened to my concerns and took full responsibility for the oversight. He ensured that the necessary repairs were covered and even went above and beyond to compensate for our inconvenience.
This level of customer service and commitment to making things right truly restored my faith in Budget Auto Repair. Mistakes can happen, but how a business handles them makes all the difference. I'm grateful for their dedication to customer satisfaction and will continue to bring my vehicles here for service. Thank you, Budget Auto Repair, for turning a challenging situation into a positive experience.”
“Great experience! They were able to get my car in the next day. The diagnostic work up was reasonable and thorough and they were able to sort through the myriad of codes and get it fixed correctly the first time. My car runs better than ever. 100% will bring both cars here going forward.”
“Had a real good experience with Garza Motors. They were so nice and professional. The car was in great shape and really a steal for the price. I will buy my next car there.”
“Very courteous. I stopped in with my brake light on. I had checked the emergency brake (obviously not well enough). He popped the hood, evaluated the brake fluid, then fixed the emergency brake. No charge and I was on my way. Honest and helpful. I would recommend.”
“It was a gas station. Every one rated them a little differently. I don’t remember how clean the restrooms were, I don’t remember much to be honest. But the price of gas was good and it got us down the road.”
“Have used Mike and his team for a few years now. They are super to work with, fair price, solid communications and super fast service. Fetting Power Inc definitely would recommend to others.”
“I’m very pleased with my service at Honest-1 in New Brighton! My car is pretty old—2000 Pontiac Sunfire–and considering that they had to order out for the part—it only took two days service. The price was pretty much in line with prices elsewhere—and I got a helpful discount from a coupon that they had. They were kind, friendly and respectful. I would definitely recommend!”
“I took my car in today for routine service and Evie helped me at the desk and Billy checked out my car. They showed me important things on my car. Both were very helpful and helped me save some money.”
“I am Super Impressed with the New Brighton Ford Service Dept. JACK HACKMAN (Service Advisor) was Very good about keeping me informed about the progress of the Repairs on my 2024 Ford Expedition. RYAN DYE (Service Tech. Mechanic) did an incredible Job of Diagnosing and Fixing the Problems with the Entire Climate Control Problems with our 2024 Ford Expedition. MARIE C. In Scheduling was great about getting our Vehicle in for Repairs. And the Shuttle Driver ( I forgot his Name accidentally) he was a Super Nice Guy, great Driver,etc.
I will Definitely Buy my next Vehicle from New Brighton Ford, due to the Expert Service Dept. They All were Very Nice People and Awesome Mechanic Tech.
I will be Telling Everyone about the Great Service.
Thank You Again ! Tom Quigley (Very Satisfied Customer)”
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“Great people! Super polite! The owner is Awesome as his whole crew! Keep it up!
They have been doing tire service for me since probably 2019! I'm a happy customer!”