I purchased my car back in April and was incredibly happy with the customer service and overall experience. Sue Brink was absolutely lovely. She answered all of my questions in detail, and got me and incredibly low interest rate. Highly recommend working with her and purchasing your Mercedes from Sears.
October 2023
This dealership is great. Specifically I’d recommend Boris from the sales department. I appreciate the fact there wasn’t even the slightest hint of shady or sleazy tactics sometimes encountered when buying or leasing a new car. Everything was simple, honest, and with the touch of class expected from Mercedes. Thanks... read full comment
September 2023
We were just passing through and needed our Sprinter van checked out for some "stuttering". We were able to get an appointment right after Labor day weekend. Preston was super knowledgeable and nailed the issue just from my admittedly poor description. They had us fixed up and on the way in a matter of hours. Highly recommend.
There's a reason that four generations of customers have come to Sears Imported Autos, Inc. - and come back to our Mercedes-Benz dealership: Perfection. Not that we do everything perfectly at Sears Imported Autos, Inc., but that we strive for perfection in everything we do - in every service we provide; in every product we sell; in every experience we create. We could boast of the international awards we've won for customer service or the top national rankings and accreditations our staff has earned or the superiority of our Mercedes body shop, our parts department, our service writers and techs. We could even brag about our car dealership itself, but why when two words say it all: Four Generations have built Sears Imported Autos, Inc.
