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“This is the only Buckle that I have ever been in and not felt like I had a pushy person coming down on me for a sale.
I was in Yesterday and was dealing with Noelle, she is AMAZING. There was a screw up with my order that should have been at the store but was not. She took her time looking for the package only to realize that FedEx lost my package and it never actually made it. She fixed the issue, refunded the item, got a different item sent direct to my house that was actually what I wanted in the first place but had been sold out when I originally ordered.
I will say one thing that is a Buckle issue though not this location, That is that their cologne is almost double the price of most other places for the same size and item. Very sad to see that and glad I looked it up online before buying any of it.”
“Megan helped me (no fashion sense at all) and my daughter find the perfect dress for homecoming this year! On top of that, we had to exchange a sweater for a smaller size and it was smooth sailing. If you’re ever looking for a personalized experience for clothes shopping with a girl or girlfriends, this is your place! We will be back for sure in the near future ☺️”
“Each Christmas season they have embroidered my kiddos name on something special for me- 3 day turnover was the longest wait the days prior to xmas. Affordable embroidery that allows you to customize thread colour. Great local HS and north graphic tees available. Perfect for local gift giving! I love the Sota Shop!”
“Renell is so thoughtful and sweet. Very helpful and I was able to get all my items within a couple minutes thanks to her help.
What a great person!”
“Always have a good experience at this store. The staff are always positive and helpful. It helps a lot to have the Old Navy or Gap credit card if you shop here often. I was able to save with a 50% cardholder discount day for back to school shopping. I also rack up rewards points to use for free clothes. My teens like the sweats and athletic looking stuff and I appreciate the extending sizing for women.”
“I accidentally left one of my belongings in the dressing rooms today. I realized soon after leaving the store. The man working the dressing room went above and beyond to keep my item safe. His customer service is on point ! Thank you so much for the wonderful experience!”
“Oh my Goodness!!!! I just went shopping here literally sitting in my car writing this!! Elliott helped me pick out an amazing outfit! He was so helpful and very happy. Oh my!!!! If I win the lottery tonight I'm coming to snatch him up as my personal stylist. Please Elliott stay just as you are!!!! I will never forget how amazing you are and what you taught me about blazers I will take that with me forever. The lady w/ long hair at the checkout was also so sweet. Its so nice to come shopping somewhere you don't feel as if your bothering the employees. ❤❤❤❤❤”
“I love the organization of the store's products, you don't have to search because everything is perfectly marked and organized. It has variety and good brands, maybe it doesn't have as many good promotions but the items it has are of quality”
“I did all my Christmas shopping for my daughter at the Gap!! Great savings and options to choose from. My daughter ❤️ everything.My experience was a solid ten. The manager knows her stock and was very willing to assist me. Also, super nice!”
“My favorite Burlington location. Nice and friendly staff and they work hard to organize things. Occasionally aisles are blocked with items on the floor or difficulty with too much inventory on the floor. But well stocked and happy to visit again and again.”
“The best store I’ve ever been to! The girl with green hair. I think she was the manager helped me find the shorts that fit everything about me! I will be coming back here for any outfits I need!”
“Love this place!! I bring in many items and they have been tagged at a good price point for the product! Love how honest they are and they have true transparency!!”
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“Very welcoming staff. The store is organized, clean, and well stocked.
As a neurodivergent, this is my favorite hot topic store. The music is not too loud. There's good flow for customer movement while shopping. Staff are very helpful, but not overbearing. Parking is a breeze. Atmosphere is great.”