Snell Motors is a well-established Buick, GMC, and Cadillac dealership located in Mankato, operating since 1974. The dealership offers a wide range of services, including new and pre-owned vehicle sales, financing, service, parts, and a body shop, all within a comfortable 70+ car indoor showroom. Customers appreciate the friendly and helpful staff, with many reviews highlighting the excellent customer service provided by team members. Clients have had positive experiences when buying vehicles, with staff members going above and beyond, even on their days off or while on vacation, to ensure a smooth process. The dealership is also noted for its proactive communication and support when customers encounter issues, such as selling an older vehicle. The service department is recognized for its efficiency and top-notch personnel, who keep customers informed about service progress and ensure timely completion of work. While there are minor criticisms, such as the cleanliness of vehicles upon delivery, overall feedback indicates a strong level of satisfaction. Snell Motors is committed to supporting the Mankato community and is recommended by many customers for its dedication to service excellence. Visitors can also enjoy a car wash at Snell Auto Wash after their visit.
I took my 2008 Suburban in for service 2 weeks ago. I had axle seals, valve cover gaskets, and an oil pan gasket replaced. Devin (my service advisor) was awesome at keeping me updated on the vehicle as it was being serviced, and helped me get a loaner car so I was still able to get to work. After having my Suburban back... read full comment
November 2025
Customer service is top-notch, love the shuttle service, clean facility, scheduling for service is easy and like that reminders are sent about your appointment details.
August 2024
Very low tire. Walked in without appt. worked me in, solves problem and even washed my car!
