“Matt's moving did a very good job with our FFE install. We had a large 2 pool project of installing over 80 pieces of furniture. The staff were professional, fast, and the price was competitive. They also assembled items as well, which made the project go smoothly. Request Matt S.'s crew for your moves.”
“Great family run business. There was a mix-up, I got an old box instead of a new. Owner called me and personally made things right. The old box was taken back and a new one was onsite in few hours no questions asked. The box is really clean and nice.”
“Kathleen has been amazing in assisting me with my storage units. I’ve been a customer for several years and have rented several units. Her attention to details and customer service is excellent!! Always offering great service, very knowledgeable and professional! Kathleen is very approachable and friendly. Thank you for your support!”
“Since moving, I have had to utilize Extra Space storage. I got a decent deal on a great location. It allows me to keep my few possessions safe and sound and includes insurance in the payment. Would love to see a PO Box option in the future! great people, good location and a real easy transition for anyone looking for any storage needs.”
“I called Storage Mart and a sales representative answered (I initially thought it was someone working at N St. Paul location). Sales rep was fantastic with answering my questions. I didn't have to commit anything over the phone other than my name and current address to reserve a storage unit (I chose a 10x10). I didn't have to pay my special price over the phone - I told sales rep I wanted to see the unit before choosing to commit. I gave sales rep my email, name, and address and the unit was reserved.The next day, I went into the N St. Paul location to check out the unit. I was greeted by one of the best person I have ever met: Holly K (general manager of N St. Paul location). I explained to her my situation and she did not judge me at all, only showed understanding and enjoyment in helping me. We walked to the unit and it looked great; seeing it in-person confirmed to me that our belongings would fit into a 10x10. I had questions after seeing the unit and Holly answered every question and further explained anything I was confused about (I'm not too bright). Holly was patient and showed only enjoyment and enthusiasm in the work she does (helping ppl with a storage unit).I want to thank Holly for giving me such an amazing experience as a first-time storage unit renter. Holly's demeanor to her experience in customer service really sold me on renting with Storage Mart. If Holly were employed by another storage company, I might follow her there. LolI tried looking up part-time employment t opportunities with N St. Paul location, but unfortunately there were no current openings. I would have loved to help Holly manage the N St. Paul Storage Mart on weekends.5/5 stars experience, all thanks to Holly. ?”
9AM - 5:30PM
1750 MN-36, Roseville“Mia in Roseville was wonderful! She helped answer all my questions and was super nice! This is my first time renting a unit and she is really knowledgeable and helpful. She showed me around to my unit as well and gave super detailed instructions which I really appreciated. Thank you again so much!! :)”
“I rented at Stor for over a year and cannot say enough amazing things about the experience. This was my first time renting a storage unit and Stor has exceeded my expectations. I was nervous about keeping my things somewhere outside of my home because it was new to me, but I am so glad I picked this one. The move-in process was easy and simple, getting in and out of the building is secure and quick. Payment is easily processed through autopayments. The building has plenty of sturdy carts to utilize. Everything was very clean, dry, and completely climate controlled. When I moved out this week to relocate out of state, my items were in the same condition they were when I moved them in last summer. I barely had to sweep the unit, that’s how clean it was. Moving out was easy and hassle free. All the interactions I had with the staff were great from move-in, general questions, to move out. They responded quickly and knowledgably. I highly recommend this facility!”
“Kendra was great in helping to navigate a significant price increase for our space. The place is clean and safe, but we questioned the need for such a sharp increase over a year. We were able to negotiate the rent.”
“Staff was helpful and friendly, but the unit size was deceptively advertised. It has a large concrete pillar in it that reduces the usable space below what was advertised.”
“Your attendant, Kalin, gave me excellent service at the storage facility on Lafayette Frontage Rd in St Paul. She demonstrated excellent professionalism and dedication. Top notch employee.”
9:30AM - 5PM
2516 Wabash Ave, St Paul“Kevin has above and beyond service! I was checking out in a rush and he made the process so quick and easy. He also has the best prompt responses to any questions you may have. Easy, convenient and efficient here! The storage unit is also very clean. Will definitely rent here if I need to again!”
“This place is really high-caliber as far as self storage facilities around this area go. Excellent climate control, and really clean facility. Ann was incredibly accommodating and helpful. Best experience I've had with a self storage facility.”
“I have been here for the last few years. Ann at the Woodbury (woodale) location has been nothing but great. When I needed to extend my hours on different occasions she got right on it. She also came out every so often to chat quickly and ask how my day is going.
No one has done that at a storage unit before. She is welcoming, with a professional manner. She also represents public storage here in woodbury pretty well.
Shes a hard worker, I am here everyday and she is here pretty much every-time I am here. Continupusly being genuine.”
“After being frustrated with my storage rate going up over the year that I’ve had it from $70-$152. I simply called to ask how much notice I had to give if I was going to move out of my unit and possibly to another storage facility…
Jeanette (sp??) Went above and beyond when I only called to just ask that one question and hang up. Jeanette not only answered my questions but she was able to help me get a new storage unit for $67; the same size and at the same location. All I had to do was switch from the unit I was currently in to another one.
She could’ve just answered my question and hung up, but she took the time to understand what was going on and what was important to me/my needs. She even let me take a day or two to think about it but put notes in on my account if I decided to go with her suggestions (which I did).
Let me tell you, she was SO helpful and went above and beyond that she actually made me more upset with how poor of customer service I received later in the week from a bank I was dealing with. As I left Wells Fargo I was thinking, “They need Jeanette here because she’s helpful and cares and these women are the complete opposite!!!!”
She even went above and beyond at showing me the new storage unit during a downpour.
I know I am a customer who has only had a couple interactions with her, but I will be a reference for this woman because she knows customer service. Any company would be lucky to have her working for them. Public storage, you better give her a raise. Or let her run a property. Because she’s a good one, and you are lucky to have her.”
“I checked online to understand their options and then stopped in. The person at the front desk (Dave) showed me a few units. We discussed a bit what I was in need of -- storage of long pieces of trim while we renovate a home -- and he directed me to a unit on the top level that was at the east end of the building with taller ceilings where I could then store the trim vertically, which was also conveniently next to stairs that made it easy to bring up long pieces of trim. This allows me to use the unit much more efficiently. I reserved that unit that day and officially rented it out a few days later. It's now been a week and I've mostly filled the unit (including a chair and couple other items in addition to the trim), which means it is no longer in my way in our renovation. Everything has been really smooth, the two folks I've interacted with on staff were very friendly and helpful, the building is nicely conditioned (temperature and humidity), and the building is also very clean. Five Star Storage is an easy "yes I recommend" for anyone looking for storage in the area.”
“I just worked with Shellie. She too has been wonderful when I inquire about anything at all, it gets done.
Thank you Shellie for all of your great help.
I have had a storage unit at this property for many years. There has always been a wonderful on site associate to help me anytime I have needed it.
Nancy always has a smile on her face, is efficient and professional.
I couldn't be happier with this Vadnais Heights Public Storage facility.”
“We just got our storage unit and the whole process was so smooth and easy. The facility is very clean and feels safe. Steve was super helpful and was responsive to all my needs. Would definitely recommend!”
“Can't say enough nice things about this place. Customer service was great, price was good, the move was outstanding!We stacked things in the container, knowing FOR SURE they're going to shift, and flop all over, but it was 330am and we had to get all our stuff moved immediately and had no choice. Nothing shifted. Nothing moved. Everything was exactly the way we left it in the container. Unreal.It's pretty cool to watch the guy load and unload. He has a remote controlled pallet jack thing, which was interesting to watch. It's cool though, the container isn't getting put on and off at a 45 degree angle, so nothing's shifting.Yeah, all in all I really liked the company, and we'd totally use them again”
“We are renting a 10X10 Climate Control Unit, the rental process was very easy and the facility is very clean. The price is very reasonable compared to other storage sites in the area we are in. The location is very accessible and we like the security. Thank you Public Storage!”
“We've had to use several storage facilities in the past, but if North Star Mini Storage in Shoreview had been the first, we wouldn't have had to look for another. If you're searching for a place to store your stuff, put this one at the top of your list. This facility is superior to others in every way; it's excellently managed and maintained, clean, well lit and most importantly, secure. Mike is a pleasure to work with; he's professional, responsive, efficient and always has a smile!”
“Highly recommend using!!!I have been using 7th street storage for a locker for the past 8 years or so. I have never had a problem. The security is excellent with coded entry and cameras plus a shift of people. It’s always been temperature controlled. Tons of light. Reasonable price. Huge area.”
“I was very surprised. The place was nice, clean and very tidy. Smelled good too. The Jonatha, was very friendly and attentive, I've rented from other places like U-Haul and people were nice but it was not a clean facility most of the time. Not trying to compare the two but. I'm glad I went with this. Customer was as it should be. I'm definitely recommending people”
“I had a great experience here. Sandy was helpful in walking me through the online reservation process when I needed to change my move-in date, and Jennifer promptly called me back to set up a tour of the facility before I rented which was super nice. I appreciated that the lease was month to month, because when I reserved my unit I was anticipating using it for over a year and circumstances changed and I didn’t even need it for the full month, so that was a huge help that I could just go online and schedule a move-out date without any penalty charges. The fees were reasonable, the facility was clean, and the property managers were on top of things. I would definitely recommend this place!”
“The crew was fantastic!! A very professional team that worked well together and kept the atmosphere of a tough move positive!! Excellent in every way!! Thank you Berger!!”
“You know here at Stephen's Self Storage I had an awesome great experience I met one of the owners Mike and he was able to help me with every situation and every question being as though he's one of the owners he was very knowledgeable and able to give me straight across the table information and I am going to purchase one of the storage units for the leftover stuff out of my apartment where I'm moving and downsizing Mike was so helpful very outstanding he was a upstanding kind of guy I thank him so much for all of his assistants advice and suggestions a great place to do any kind of storage rental or U-Haul rental a great company and great owners thanks Mike again yours truly Karen”
“At West St Paul Public Storage I was treated like gold! I lost my keys and they drilled out and replaced my lock in a timely manner. When I told her I couldn't afford the unit any more she requested a rate reduction (which was granted) without me asking. As a result I will be staying with West St Paul Public Storage.”
“Jen and Luann were very helpful and professional. US Storage is very clean and organized. Thank you Jen for all of your help we are Thankful for the exceptional service you gave us !!!!”
“iStorage is a great storage facility that is not only safe, but well ran. Matt helped me out with everything and has been a great manager since I began here. This place is also in a prime location.”
“Charles was Amazing. Great Customer service. He was able to help me with a storage unit due to them canceling my reservation online without my knowledge. Thanks for fixing the issue. ?”