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“I went in looking for drawer slides. The knew exactly what I was looking for after I described them to him. They also had a new tool that would work for the cabinet doors I was making. Making flat slabs from multiple pieces of wood. Had no idea such a tool existed, and would've been helpful for my cutting boards.”
“Chase deserves the biggest raise he can possibly get! I came into the store agitated as heck because my dryer vent had a major issue and he helped me solve the solution by providing every little part I needed to fix it. Thanks to Chase for his AMAZING customer service and now I can go home and have dry clothes once I install the dryer parts! ?”
“I needed some aluminum pipe for holding photography backdrops. I know nothing about aluminum piping...Everyone here was extremely kind and helpful! I got what I needed and it worked out perfectly!”
“Not sure what to say, except yes - they have it!Seriously, plan on a half hour just for the simplest things, you'll get sucked in and end up just walking around taking it all in.Ask where it is though, because I don't think there is a map.”
“5 coupons, 5 items. Everything was in stock.
Next visit update: an item I needed was listed as in-stock, multiple quantity, but the hook where they should have been was empty. We asked the staff for help, but they checked the inventory also, but didn't know where the items might be. We happened to find the exact quantity the website said the location had in-stock on one of the end caps of an aisle with featured items. So I guess I got what I needed, and their web inventory for the locations works, but if the items aren't where you expect, you may have to look around, or ask for help.”
“These people here are awesome! Friendly, knowledgeable and always a pleasant visit when I go there. They fixed a screen for me fast one time. Even the maintenance around here couldn't do it as fast...or at all! Sad.....thanks you guys!”
“Lindsey was a pro!!...spent 1hour at fleet farm looking with an associate for a specialty screw it took her litterly 5seconds in the bag and marked WOW that's service!!”
“May 3rd purchase with an issue with the store computer delayed processing our credit card. The manager that day did everything he could to try and get our purchase entered. There was a register computer glitch and could not process our purchase. We did take the merchandise home and went back a couple days later to get a receipt. I had a photo copy of the purchase from my iPhone and wanted to ensure the extra warranty we paid for would be applied. Still unable to resolve until today, May 8, when manager Cory was able to get the situation resolved. Appreciate Cory's commitment and the manager who tried to help us on the 3rd. Corporate had advise Cory that the credit did not process reason I was back in the store today to get a receipt. Our statement showed up today and when checking all the details, the charge did process. Now there is a duplicate charge to be resolved. I did call Cory and let him know and he said he'd contact corporate to resolve. My compliments to a great team!”
“Great job by Tim on helping find the right tire for my trailer dolly. Wasn't on the shelf but persisted and got if found in the back room while I was checking out with an intertube that I now did not need.”
“I had quite a few units to load up so it took awhile, but the forklift operators are very efficient and good at loading so that was really nice. They run about 40 trucks through here a day so you might need some patience, the shipping clerk told me don't show up too early before your appointment because he only has room for so many trucks.”
“The last three times I've been to Home Depot it was to look at their indoor plants. I've been wanting to add to the plants I have and was looking for something different than what I had. I have been very happy each time I went to Home Depot - the selection was good, checkout was easy (self-checkout), the sales assistants were very helpful and came over right away to check on me to make sure any I wasn't having any difficulties with the check-out process. I especially have enjoyed their sales on succulents as well as their end-of-season sale where I got some excellent deals on plants. The only things I'd recommend are to expand the houseplant section, get a wider variety of plants, and do not offer artificially-dyed plants (e.g., blue or purple plants).”
“Bill, who works at the pro desk normally, went above and beyond for my husband and I. We needed a new mower and we were having trouble finding someone who could help us. Bill stepped in and helped us even though it wasn’t his department. From start to finish he was awesome. Thanks Bill!”
“Had a pick up order today and Erica was so nice and helpful! it was taking a little while so she went back and dug out our 12 ft skeleton and brought it out to our truck her self! She also gave my daughter some stickers while we waited and told us about upcoming kids events! All the gold stars for Erica!”
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“Really helpful staff. If you don't see it, ask them. If they don't have it, they will order it for you and call you when it arrives. I'll be back again and again.”