-
December 2023 by Duck Lake Trail
Moved out of my unit Sept 30 2023. Confirmed via email and coversating with on-site staff. I was paid through Oct 31 2023 and was due a refund.I have called multiple times and left multiple voice mails. They refuse to respond to me in any way at all.
-
December 2023 by Mark Capaldini
Best rate of 5 facilities I checked in the area. Convenient location. Got a “drive up” locker for MUCH less than other options. Most paperwork online. Office staff sold me a lock for a very reasonable price, swept out the locker, and showed me the right way to attach my lock. Thank you, Jackie.
-
November 2023 by Kim B
my daughter wrote a review a while back about her experience, losing a 65 inch television & $250 bike from the front of her storage unit, then was told that she had a unit in the only building with no cameras and there was nothing they could do. After she wrote her review on here, the management team responded with a message asking her to reach out so they could make it right but it never happened. I believe most of the ratings on here are from employees and their family & friends, actually its pretty obvious because the same name or two is mentioned over & over & over, how fake! make sure if you go with this place, you don't get a unit in the supposedly one & only building with no cameras?
-
October 2023 by Denise O.
This facility is dirty, not well lit and climate control is questionable Communication is poor all the way up to the Regional Manager. I moved out of my unit and checked out with the staff and the following Monday received a call from the Assistant Manager noticing my unit was cleaned out and door opened. I was taken back by the lack of communication between staff again and explained that was one of the main reasons for leaving as wellas the overall decline and n property cleanliness and staff not showing up during office hours. Highly recommend you steer clear of this location.
-
September 2023 by Dan Harper II
My reservation was not honored. I was told that was a sales error. After signing a lease agreement. I was taken to a much smaller outdoor unit that had leftover garbage furniture in it. I was pressured into a diffrent outside unit. When my reservation was an inside unit. Overall a really bad experience. Would not recommend.
-
September 2023 by Elizabeth Edstrom
Dana is helpful and knowledgeable, thanks for the help getting me all set up today! Excited about doing business with your company!
-
August 2023 by Brittney F.
Came in for a unit Dana was very helpful. She got me in and out in no time. Very knowledgeable about units and pricing . I would recommend ..
-
August 2023 by Sprocket
Great location! I love that there is access for the semi truck which is very useful for my business.And stuff is always friendly! Dana always meets clients with the smile and provides best service.
-
August 2023 by Kevin “AdmiralP” Piatt
Easy team to work with. Excellent communication. We've been pleased with Storage Mart for nearly three years. Secure. Clean. Friendly. Special thanks to Dana!
-
July 2023 by Luke Jarchow
Friendly helpful staff. Convenient location and well kept units. Manager Dana always willing to help.
-
July 2023 by Danielle Engbrecht
Dana is very sweet and super helpful with helping me find exactly what I need! Clean facility and easy access!
-
June 2023 by Crysta Robinson
Super easy to use, I loved being able to do it online. And when I went into the store Dana was super helpful and friendly! Quick service to, I was in and out super fast. I feel like all my stuff is very safe as well as easily accessible when needed!
-
June 2023 by Wm Magdziarz-Rainey
Dana was very helpful. I needed to make a payment from a different account and it was an easy and seamless process. Have had my unit for a couple years now and it's always been easy to get access to my unit. Thanks
-
June 2023 by Ramon Zanders
Desi and Dana were super helpful. Made it easy for me and gave me the best unit for my situation, and when I arrived Dana was fantastic!….Thank you again!
-
May 2023 by Jonathan Clark
Dana D. is absolutely amazing! Working at a moving company I visit multiple storage facilities per week sometimes per day and she by FAR was the most informative, helpful, and positive person I’ve worked with! No pressure, no stress! Would definitely recommend StorageMart anytime!