Moved out of my unit Sept 30 2023. Confirmed via email and coversating with on-site staff. I was paid through Oct 31 2023 and was due a refund.I have called multiple times and left multiple voice mails. They refuse to respond to me in any way at all.
December 2023
Best rate of 5 facilities I checked in the area. Convenient location. Got a “drive up” locker for MUCH less than other options. Most paperwork online. Office staff sold me a lock for a very reasonable price, swept out the locker, and showed me the right way to attach my lock. Thank you, Jackie.
September 2023
My reservation was not honored. I was told that was a sales error. After signing a lease agreement. I was taken to a much smaller outdoor unit that had leftover garbage furniture in it. I was pressured into a diffrent outside unit. When my reservation was an inside unit. Overall a really bad experience. Would not recommend.