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December 2023 by Google user
CVS’ corporate overlords have decided to wring all available profits from their enterprises at the cost of their employees, any shred of customer service, and general decency. Every single time I go here they are short staffed, totally stressed out, and seem like they are at a breaking point. This leads to ridiculous lines, completely inefficient processes, and incorrect prescriptions. They can barely answer the phone. I recently had my prescription filled incorrectly and when I called to talk to them about it I was literally told, by the pharmacist, “hey, I just work here”. I will be doing everything I can to avoid CVS pharmacies.
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November 2023 by Jeff Scripter
Horrible customer service.
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November 2023 by Jesse Whitney
CVS’ corporate overlords have decided to wring all available profits from their enterprises at the cost of their employees, any shred of customer service, and general decency. Every single time I go here they are short staffed, totally stressed out, and seem like they are at a breaking point. This leads to ridiculous lines, completely inefficient processes, and incorrect prescriptions. They can barely answer the phone. I recently had my prescription filled incorrectly and when I called to talk to them about it I was literally told, by the pharmacist, “hey, I just work here”.I will be doing everything I can to avoid CVS pharmacies.
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November 2023 by Carol Manthey
I need to speak with someone about a prescription and have been on hold for more than half an hour. The CVS automated system provided me information that was incorrect.
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November 2023 by Carol M.
They have taken more than 3 days to fill a prescription I need now. Their automated system provided me with incorrect info. I called for help and have been on hold for more than 40 minutes.
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November 2023 by Katie Rosko
Consistently understaffed. Prescriptions are never ready on time. I will put in for a refill or my doctor will send a prescription over and even one to two days later the prescription is not ready and they will claim they just got it even though I checked the website and it was received and listed as in process a day or two earlier. If I need to call them I am always on hold a minimum of 15 to 20 minutes before someone picks up. It is beyond ridiculous. Additionally, they frequently don't try to see if the generic is covered if the brand isn't. It will sit in the "in process" stage for days until I call, sit on hold for 20 plus minutes and ask for them to check and sure enough it goes right through. So much wasted time due to poor staffing and service.
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November 2023 by Thomas Murphy
This store has tanked since Mr Marshall and Mo left.Meds not ready when they say will be.That's my biggest complaint. The phone system malfunctions..eternal hold times. I feel sorry for the few people that work there
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September 2023 by Flying P.
They are awfull..Constant delays for medications or the order is never put in. And they rarely answer their phone no matter when you call.
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September 2023 by Leppa Limes
This is the only pharmacy where I can consistently submit a refill at 7:30 in the morning, go after work and wait 45 minutes in line until 5pm, be told, "It's not ready, give us 15 minutes", come back two hours later, and still not have it be ready.
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May 2023 by Teeny L.
This is the worst pharmacy I have EVER been to, they deserve NO STARS! The pharmacist and staff should all be fired for incompetence or simply shit this store down. Love Target, HATE CVS and will be moving my prescriptions elsewhere.
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May 2023 by Large Raccoon
Always fast and friendly
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March 2023 by Your Mom
This CVS has the absolute worst hours I’ve ever seen. Tell me how and why they close at 5pm on a Saturday evening in such a busy area? Guess they are willing to lose a heck of a lot of business. Don’t waste your time. Transfer your prescriptions to Walgreens!
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December 2022 by Char Elioff
Love my pharmacy team! They are so friendly and caring.