Pottery Barn is a well-known retailer that provides high-quality home furnishings and decor. With a history dating back to 1949 in New York, it offers a wide selection of furniture, bedding, and accessories designed to create beautiful and comfortable homes. The stores are large, well-stocked, and beautifully decorated, especially during the holidays, inspiring customers with creative ideas for tables, walls, and home decor. The shopping experience is enhanced by friendly and helpful staff who go above and beyond to assist customers, including resolving order issues and troubleshooting online problems. Customers often praise the staff for their kindness, patience, and dedication, highlighting exceptional service from associates and managers alike. While the store features extensive displays and merchandise, some customers note that delivery times can be lengthy. Overall, Pottery Barn is appreciated for its beautiful designs, welcoming atmosphere, and attentive customer service, making it a popular choice for those looking to enhance their home with stylish and quality furnishings.
I really miss the St. Paul location. The Edina location has abysmal customer service.
September 2025
Gigi is amazing. Austin is awesome. Great customer service.
October 2024
It's always fun to visit Pottery Barn in Edina. This store is always decorated so cute. There are so many beautiful things to choose from. It's a great to purchase gifts as well
