“Cole is very profesdional. No pressure sale. He went over all the options and made sure the choice I made was right for me. Very knowledgeabe and explained the different finance options which helped me make my purchasing decision. I believe all the sales staff at the Mattress Firm stores provide great customer service and satisfaction. Would recommend my friends and family to visit them for their next purchase.”
“Customer service while shopping for new furniture was pleasant and did not push. They allowed us time to look around and then helped us quickly with our purchase ensuring everything was accurate and completed in a timely manner.”
“We have purchased 4 mattresses, including one for a college bound son. Fair prices, high quality products and friendly staff. We appreciate the no frills and no gimmicks business model. Also, the no returns policy on bedding etc. is good for customers. A return with other places is resold. Kind of gross if you think about it.One suggestion, a customer loyalty program would be appreciated!”