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“Just moved to town and Tim was so friendly and helpful. We will definitely be back and couldn’t thank him enough for making me feel welcome on my first (of many) visits!”
“LOVE THIS PLACE! Excellent business owners, SUPERB customer service, and best of all, a comfortable, non corporate feel with that original ma and pa feel that we barely get these days. I will neverStep foot in another hardware store but this one!!!!(Also the one in Bloomington that the owners took over)Both are equally as great!!!!”
“A gentleman who I think worked in home and garden provided such exceptional service. I could help believe it. Even pushed my court and helped me find all the items I needed all over the store.
That's a first in my experience. With I could remember his name. So kind and helpful.
Sure appreciated the help. Sincerely!!!”
“Menards is very dependable.. I love walking the store... So many interesting things... I always buy more than I intended.. Probably a good thing.. The staff is friendship and helpful..”
“Great Burnsville store with a
good selection of merchandise.
Owen was very helpful and informative
regarding questions I had on items in patio sets.
-Troy Stewart”
“Although the countertop was cut incorrectly and the road to a remedy was made difficult at every turn, Mark Brunell in cabinetry was a God-send and saved the day. The 5 stars are for Mark. Thank you, Mark!”
“You want to speak to a customer service FREAKAZOID? Go see Emily at the Customer Service desk at this Home Depot! Emily is awesome! If only they could "3D Print" replicas of her!! Thank you Emily for being so awesome! YOU are the reason that our experience was so outstanding! Go Emily! Emily!! Emily!!! Emily!!!!”
“Most of the employees are great! I had an encounter with a woman working the service desk that was not great but hey everyone has a bad day :) Great prices, but sometimes hard to find help and employees in the floor. Wouldn't recommend getting a Christmas tree there....they made my daughter and I bag it and put it on our car.”
“Wonderful CUSTOMER SERVICE! I've worked with the employee, KATIE, the last two times she has come to my house in Cottage Grove and have received phenomenal service! She remembers the conversation we had the last time she came two months prior and asks me I have any problems she should be concerned with my grass such as weeds in certain spots. My grass is the greenest and healthiest in the neighborhood due to the quality of work I get from Spring-Green!Service: Weed control”
“I learned more in five minutes here than in an hour at a big box retailer. I was greeted upon walking in the door and I was able to ask questions about the composite lumbers to find a product that will be perfect and cool for our south facing front porch (keeps cool in direct sunlight). I was handed a bag and told to take as many samples as I like and given a card for follow-up cost estimates. I will be back - very pleased.”
“Great location, well supplied, and ample parking. Staff is generally friendly and helpful, but the checkout process was a bit bumpy. The card machine, which apparently was a known issue from the employee that responded to help, kept rejecting my chip read, then finally accepteda swipe with the employee's assistance. The management or owner should address this, as it has seemingly been a problem for quite some time. Interestingly, it became a teaching tool for the employee who was training someone. My transaction also included a military discount, which showed the trainee that aspect, as well. Kudos to Home Depot for honoring those of us who have served, and would ask this location to add veteran parking signs outfront, as other locations have done. The cost is minimal, and the message and public display is a powerful statement of where the organization stands. Plus, many of our older service members would be grateful for the proximity to the door, as they do not sign up for handicap access, due to military grit and pride..”
“A good Home Depot at which to shop. As is frequently typical in stores today, it can be hard to find help. Same here, however, when I did find someone, they were very helpful and informative.”
“I visited the garden section. It was everything I expected and more. Found all the vegetable plants I was looking for also found a couple of flowers I wasn't looking for but just had to purchase as well ?”
“Great customer service today in the hardware section of the Apple Valley Home Depot. Refreshing to experience when so many big stores are understaffed. I even snapped a photo of the kind gentlemen helping my husband and me with our DIY project questions! ?”
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“Linda was most helpful at checkout yesterday even though I was in the self-serve check out she came over and said you want me to do that for you? I said sure, and then helped me set up to get my military discount as well. Great customer service Linda thank you.”