U-Haul Moving & Storage of Burnsville is a highly helpful and professional location. Staff members are praised for going above and beyond to assist with various needs, from solving problems to making adjustments and providing quick, effective solutions. Customers appreciate the patience and problem-solving skills of the team, especially when handling unique circumstances or last-minute reservations. The location offers a range of services, including truck rentals and storage options like UBOX, which is noted for its spacious capacity. Service quality is consistent, with employees being friendly, accommodating, and attentive, ensuring a positive experience even for difficult or last-minute requests. Overall, this U-Haul location is reliable, efficient, and dedicated to customer satisfaction.
Robert Turpin installed a hitch for my bike rack today. He was super-efficient. Later, when I realized that the pin I provided was threaded, I asked him for a solution for ease in taking the rack on and off. He reamed out the bar on the rack to make it work nicely. He did a very impressive job. Thanks!
April 2023
Mackenzie, Austin and John have gone above and beyond to help my dad and I with our unique circumstances related to my move. They were problem solvers and very patient with us. Highly recommend this location.
March 2023
Had to book a last minute reservation after I was told the day of that Budget didn't have a truck for me. The staff at this U-Haul location was helpful, professional and saved my moving day!
