9:30AM - 6PM
12001 I-35W, Burnsville“My husband & I rented a storage unit yesterday @ the Burnsville location.Cassie was So Awesome, she spent so much time with us touring the facility & showing us different sized units & answering many questions. She actually took the time to listen to our needs & cared about solving them!!!She is Truly A Breath of Fresh Air & Such An Amazing Person!!!!! She is the Reason that we rented a unit with Metro Self Storage, and we will be renting a smaller unit as well!!!Thank You So Much Cassie, for making our move So Much More Pleasant!!!!!Cindy & Kevin”
10AM - 6PM
801 Ladybird Ln, Burnsville“Lisa was very transparent, supportive, friendly & possessed excellent communication skills. Always helpful & understanding of my circumstances. Highly recommend their services.”
“Great place to store you belongings. I stored a vehicle here for a few months. I had zero problems. Also when it was time for me to vacate, Albert even helped me get home with it by driving my other vehicle!”
“I was so happy with my entire move. Jason, Matt, Cory and Nick M. were so professional. They all introduced themselves when they arrived right at 8:00 am. They prepped the house and did a tour. I was by myself directing them. They were extremely kind and helpful. This was the first time I had movers. It was hard not to move things with them. They helped pack a lot of my garage. I thought I was prepared but it was a lot to move. I can’t say enough about the whole team. I would highly recommend them.”
7AM - 7PM
12200 Portland Ave, Burnsville“Russ (the manager) was an absolute sweetheart. He had my order ready to go on the 'show floor' all set up and offered to help me bring it out to my car! I ordered 2 tv boxes, 2 tv covers, and a roll of movers wrap. Very happy with my visit today.”
“Lacey, the property manager, was INCREDIBLY knowledgeable and helpful with transferring unit spaces. We needed a larger unit than we rented and, after several phones calls to customer service (who told they were unable to see what units were available,) Lacey was able to swiftly and efficiently make the change. I am very impressed with her customer service skills, knowledge base, and friendly demeanor. Thank you for having such a fantastic employee who goes the extra mile for her customers.”
“It's my first time getting a storage unit. The lady that helped me was super nice and grear at explaining everything. She showed me the unit I would be renting and it was great. She made the process quick easy and painless.”
“My driver was awesome, communication was excellent and my items showed up in the exact condition I initially packed them in. Normally I'd just load up my vehicles or rent a truck but this was so much more convenient and especially for the larger items. Pods would be my go to the next time we move!”
“Choosing Pack-Rat for my move was a fantastic decision. The team was not only punctual and organized but also went the extra mile to ensure my move was stress-free. I'm impressed with their professionalism and highly recommend Pack-Rat Moving Services for anyone in need of a trustworthy moving company.”
7AM - 7PM
1630 State Hwy 13, Burnsville“Robert Turpin installed a hitch for my bike rack today. He was super-efficient. Later, when I realized that the pin I provided was threaded, I asked him for a solution for ease in taking the rack on and off. He reamed out the bar on the rack to make it work nicely. He did a very impressive job. Thanks!”
“Staff is wonderful and price was great for the first few months than they doubled the monthly cost wasn’t expecting it so I had to move out couldn’t afford it anymore. But would definitely go back there if the price was right.”