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“I went this morning to get a new phone since my old one was completely destroyed. I ended up getting helped by Darious S. He helped me out through all the process and explain to me about the deals/perks the phones will come with, he was patient enough to help me out with my struggles since I tried to pay with 3 separate payment methods and although I struggled, he was patient enough to work with me, I know he mentioned he was just covering today or making some extra hours, he still did an outstanding job helping me out. Even though it's not he's home store since he works at the Lakeville he still did an outstanding job, after he helped me out, another couple of folks walked in and he greeted them inmidiatley and helped out too.
5 out of 5 stars service for sure!”
“We came in the Mall of America store to ask questions regarding updating my husbands phone. We ended up updating my phone as well. Eduardo assisted us, explained everything to us, answered our many questions, and spent time with us to make sure we understood everything we needed to. He was very friendly, knowledgeable, and helpful!! Definitely a 10/10! Will definitely return to that particular store for all of our phone needs. Thank you, Eduardo!!”
“I walked in with what felt like a stupid problem and was immediately approached by Dominique who heard my concern and set to work on it. She solved a problem I had struggled for 40min with in less than 5min and was really nice and chatty for our very brief interaction. Very grateful for the service!”
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“Great store with professional service! I would highly recommend going here for any T-Mobile needs you may have. Josie and Miriam were absolute rockstars!! They were very professional and more than helpful with getting me switched to T-Mobile and ensuring my account was properly sorted out. I will definitely be coming back should I ever need anything else regarding my T-Mobile account or service.”