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“This is a new much larger store that when we were last in this area. They were very helpful and we were able to get just what we needed to take back to Japan with us.”
“I Built a deck at my house this Winter. Kind of on short notice due to the unexpected lack of winter weather.Jeremy was very patient and helpful, they came up with an awesome decking design. Kdat framing lumber was excellent quality; nice and staight. Treated decking was also excellent. They figured out and supplied me with all hardware required. Railings also turned out nice.Their indoor showroom is excellent for getting ideas and figuring out the “how to” portion”
“I learned more in five minutes here than in an hour at a big box retailer. I was greeted upon walking in the door and I was able to ask questions about the composite lumbers to find a product that will be perfect and cool for our south facing front porch (keeps cool in direct sunlight). I was handed a bag and told to take as many samples as I like and given a card for follow-up cost estimates. I will be back - very pleased.”
“Home Depot Apple Valley failed not once, but twice at delivering and installing our washer and dryer we purchased weeks ago! The 1st time they took our old appliances away and then said the new ones wouldn't fit without even measuring. They called later to say that they actually would fit and were going to return in 4 days. We canceled our annual Christmas lights trip to be home today for the delivery and it was canceled without any notice. YOU CANCELED THE DELIVERY WITH NO NOTICE! Now we're told we have to wait 8 more days. You took our old washer and now we have nothing! And you're telling us 8 more days! How unprofessional are you guys. You're a huge company and you can't figure this out. How ridiculous. UPDATE- we have to wait nine more days to attempt delivery again! NINE MORE DAYS!”
“Great customer service today in the hardware section of the Apple Valley Home Depot. Refreshing to experience when so many big stores are understaffed. I even snapped a photo of the kind gentlemen helping my husband and me with our DIY project questions! ?”
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“Thank you so much Sarah for all of your help and guidance with online orders and delivery. Sarah was so helpful with going out of her way to contact customer support and help complete my order and get delivered! She went above and beyond to help rather than making me figure out myself like most places these days. I will definitely be coming here for everything possible!”