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7AM - 7PM
2720 Burlingame Ave SW, Wyoming
Propane
“Very friendly and great service! Convenient and good price. I usually stop by with quite a few larger tanks and it’s easy to unload my truck, get them filled and on my way quickly!”
“We've been with Crystal Flash since 1993, and have never had even one issue with customer service. Delivery is on time, delivery people and office staff are friendly and knowledgeable, and it is nice to pre-buy the LP for the year and lock in the cost.”
7AM - 7PM
3451 Plainfield Ave NE, Grand Rapids
Propane
“Make sure you go in knowing if you need their insurance or not. Maybe even check with your insurance policy. They do try to sell you with the fact that you do not have to pay the whole cost up front and then submit to your insurance, but you pay their deductible and their insurance will fix damages. Also know that you have to have all changes done before you leave the parking lot whether it's with the counter or the app. I was not able to remove the insurance when I went across the street to get Some coffee and look at the app as I thought I could. The owner was generous enough to refund the insurance I did not want or need when I checked out however, so that was appreciated!! Also I was told upon early return that if you return the rental early you do not get reimbursed for the insurance through the rest of the days of your reservation. My rental was a pickup truck.”
“I've been a customer at the Monroe location for a consistent 10 years (started when Alan was manager) I have honestly never had a bad experience there to this day.
The store is always spotless (compared to so many others) and I always feel welcome and I'm greeted with a friendly good morning/afternoon. Thank you for bringing Folanda back!!”
7AM - 7PM
2345 Alpine Ave NW, Grand Rapids
Propane
“A+ for a quick free fix (trailer light fuse).
I couldn't get a hold of them by phone, so I showed up at 12:30pm on a Wednesday to an empty store. After several minutes an employee came in, and initially told me they don't handle anything hitch related. I said I just talked to the folks on the Uhaul 1-800 number and they said to come here.
He took a moment to look up my make and model to find out where the wiring connections were stored in the vehicle. After popping off the rear panel of my trunk, he swapped in a new fuse and connected a tester to it. Good as new, and no charge!”
7AM - 7PM
3815 28th St SE, Grand Rapids
Propane
“The young lady that assisted me was wonderful. We were waiting in line and she was helping another customer who is a complete Karen rude as ever. She had the audacity to put her ID and the representative space and mutter under her breath, swearing at her for about 10 to 15 minutes as I did have to wait in line about 20 minutes because the lady was being so irate. It was not cool to see a customer treat management like that. The agent remains calm and professional as she could be after the lady will see it literally screaming in the agent space I always do business with U-Haul, just because of the ladies, professionalism, calmness and accuracy.”
Propane
Propane
Propane
Propane
“I recently rented a trailer from U-Haul, and the service was exceptional. Dominique was incredibly helpful, answering all of my questions about the trailers in detail. She made sure I had the right one for my needs and even assisted in latching the trailer securely to my vehicle. Her professionalism and friendly attitude made the entire process smooth and stress-free. Highly recommended!”