“There customer service is excellent but Crystal Flash has an app to monitor your tank, fills & bills which i was very excited to use. I cannot use the app cause my phone is too old and will not support the app. Be sure you have the latest Android or Apple device to use their app.SAD I cannot use it.”
7AM - 7PM
3451 Plainfield Ave NE, Grand Rapids“This U-Haul Rental process was quick and easy. I filled out my driver information online beforehand. Crystal S was a boss, juggling checking out multiple people at the same time. She was super helpful and made everything easy.”
7AM - 7PM
2345 Alpine Ave NW, Grand Rapids“Courtney was the epitome of what customer service can and should be; helpful, friendly, and efficient. Just have to give credit where credit is due. She is very good at what she does and we had a very pleasant rental experience because of it. Keep up the good work and thanks for what you do!”
7AM - 7PM
3815 28th St SE, Grand Rapids“I had a great experience. When I explained the gas wasn’t at what they said and had proof they reimbursed me because I made sure to put it at the mark they said it was at. I appreciate them at that location. I’ve always used that one and never had issues! Friendly and clean location”
“The coffee was delicious, the store was very clean and stocked. I was really impressed with the seeing the store was fully staffed and looked happy while they were working. Great job Johnnys!”